My techno camon 17 Pro mobile has lost the fingerprint option. Is there any solution? 1:35 PM

[Android Central Question]

My techno camon 17 Pro mobile has lost the fingerprint option. Is there any solution?
1:35 PM

 

[belodion]

That may indicate that the fingerprint sensor has failed. If so, it could presumably be replaced. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[B. Diddy]

Welcome to Android Central! Does this also happen in Safe Mode? https://techcaput.com/enable-disable-safe-mode-tecno/

 

[mustang7757]

Is the device rooted?