national access coverage not available?? What?

Matrix_Prime

Active member
Jul 19, 2010
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I seem to be able to send text messages just fine on my Droid X, but when I attempt to send a picture, video clip or audio, the message fails to send and I get the following message "national access coverage not available"

Is anyone else getting this? What's the issue?
 
I had this issue a few days ago and could not receive picture texts.
First dial *228 and choose 1, for program updating. After complete do a battery pull (leaving battery out for at least 15 seconds).
If still a no go, call VZW and verify your account settings are correct.

This is what VZW had me do and it has been working fine since.
 
Has anyone figured this one out? I stopped by verizon and their answer was to do a hard reset. They believe some app is interfering with texting pics. My other option is to remove apps till it works again. I'd rather not go through this.
 
Ive had this...sometimes it just comes back and sometimes Ive had to reset my phone (turn it of and on, not a hard reset). Random times my phone will just show my bars with a red line through them like I have no service and then after maybe 30seconds...just comes back. wierd
 
It has happened to me a few times but it always goes away after a bit. If not I just do a battery pull.
 
hold the power button down

choose airplane mode to turn it ON

wait 30 seconds

do the same thing to turn it back OFF
 
Odd. Do you have Juice Defender or anything running that could possibly block data?

This happened to me last night when I was trying to see a picture my friend sent me. Noticed I didn't have data (because of juice defender) right away, then tried again about 10 seconds later and it worked.
 
if you are rooted do a backup and a factory reset. then before you restore try to send a pic. if it works restore your apps and settings. then try again. if it doesnt work then you know you have an app or setting blocking you data messages
 
mine dont that for the first time the other day and i did have juice defender, but deleated and seems to be fine now???
 
no juice defender installed and not rooted. Have'nt messed with the phone besides installing basic games and football widgets. still no coverage. was wondering if I could just connect to desktop, copy entire contents, hard reset, then reinstall one at a time from desktop.
 
I tried the hard reset, *228 reset, Airplane mode (on/off cycling), and just about everything else that was suggested. After reading up somewhere that it may be an issue with advanced task-killer, I looked around to see if there was anything in particular that I'd shut off or altered.

Problem solved. My issue had to do with the way I'd changed my settings to prevent inadvertent 3G charges.

1) Settings
2) Data Manager
3) Data Delivery

Under Data Delivery, make sure the option of "Data enabled" is checked. Again, I know it won't be a fix for everyone, but it's worth a look if anyone else tweaked the phone there or worth some consideration if you have an external program to control 3G usage (specifically those that block it after reaching a certain point to prevent overcharges)

Hope it helps.
 
ok ive done the *228, hard reset, checked the data enabled box and still receiving this message. i was finally able to send a picture but cant receive one (it wont download, just says national access coverage unavailable). next suggestions?
 
I tried the *228 and then resent my pics, no go.

I then just pulled the battery for a minute and rebooted. Now it's fine. Weird.
 
this has been happening to me almost daily since the gb update...so annoying
 

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