Need Help

[Shawn0813]

I bought a galaxy s7 edge on swappa but it says it has to verify account of original owner. Are there any work arounds?

 

[krisguy]

Not really. You will have to contact the seller and get the password for the Google account in question.

I work for AT&T and see this all the time. I like local sales better because then people can see that the activation lock has been cleared. Selling phones online is a buyer beware situation.

 

[Shawn0813]

Not really. You will have to contact the seller and get the password for the Google account in question.

I work for AT&T and see this all the time. I like local sales better because then people can see that the activation lock has been cleared. Selling phones online is a buyer beware situation.

Thanks for the response. I have attempted to contact the seller but they are not replying.

 

[krisguy]

What carrier are you with, Shawn?

 

[Shawn0813]

What carrier are you with, Shawn?

Verizon

 

[IAmSixNine]

Contact swappa since they are the ones who offer a safe site to buy and sell from.
Im guessing you also paid with Paypal. Contact them as well.

 

[Shawn0813]

Thanks for all the help I was able to get the issue resolved.