Need to wipe data on Nexus 4 with broken screen

lthrtim

New member
Feb 23, 2013
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Hi

I'm sending off my Nexus 4. It has a broken screen, which is completey unresponsive so I can't unlock the lock screen, or use the back/home buttons or select anything at all. I need to wipe the data from the phone or do a factory reset. But how can I do this without use of the screen? I have tried connecting to my PC by USB to see if I could delete files that way, but Windows Explorer shows it as completely blank :(

Any help greatly appreciated.
 
Backup and Reset Nexus 4: Cracked and Locked Screen



Hi

I'm sending off my Nexus 4. It has a broken screen, which is completey unresponsive so I can't unlock the lock screen, or use the back/home buttons or select anything at all. I need to wipe the data from the phone or do a factory reset. But how can I do this without use of the screen? I have tried connecting to my PC by USB to see if I could delete files that way, but Windows Explorer shows it as completely blank :(

Any help greatly appreciated.