New Email Concern

[NJ Fred]

As I noted yesterday, suddenly my Maxx (on unrooted ICS) stopped receiving and sending emails on WiFi. Email had been functioning flawlessly on WiFi and, again, no changes were made by me to any settings either on the Maxx or my home network.

Called Verizon support. A most cordial rep told me to take the Maxx off WiFi. The moment I did that email was restored. He advised me that what I experienced was a "known issue."

My dilemma should be obvious. Why would it work for more than a month while on WiFi and then I start experiencing a "known issue"?

Also, I am on the new data plan. The main reason I did not find the new pricing objectionable (at least for my needs) was that I could use the device on my home and office WiFi and not run the data meter at those times.

I normally run Kaiten Email but tried both the stock email client and Mail Droid to see if the program (Kaiten) had gone bonkers. None of them worked; either on my Comcast or GMail accounts until I turned off WiFi and reverted to 3g or 4g.

Does anyone have knowledge that might assist me? I simply don't get it and, to some extent, I feel Verizon is scamming.

Thank you for any help.

 

[Zman1001]

Well that stinks.

Have you tried a soft reset?

I use Kaiten and am not experiencing, but then again, I have had a problem with youtube since upgrade when no one else does, so it is fickle.

Try soft reset and let us know is this fixes it.

Sent from my DROID RAZR using Android Central Forums

 

[NJ Fred]

Tried both soft and hard resets with zero luck.

I am desperately trying to do the factory reset but am on the verge of so doing.

 

[NJ Fred]

Eureka - please see chart below. Somehow, some way (no, I don't drink!) the ports on my settings were altered. I just went through them using the settings shown on the chart and my email is back up an running via WiFi.

I am beginning to think my Maxx is like my wife. Treat it (her) good and all will be fine. Treat it (her) poorly and your life will be hell.


POP3/IMAP Account Server Type Incoming Server Incoming Port Use secure server Verify Cert. Outgoing Server Outgoing Port Use secure server Verify Cert.
Aim.com IMAP4 imap.aim.com 993 (or 143) Yes Yes smtp.aim.com 465 (or 587) Yes Yes
aol.com IMAP4 imap.aol.com 993 (or 143) Yes Yes smtp.aol.com 465 (or 587) Yes Yes
Aim.com POP3 pop.aim.com 995 Yes Yes smtp.aim.com 587 Yes Yes
aol.com POP3 pop.aol.com 995 Yes Yes smtp.aol.com 587 Yes Yes
att.net POP3 pop.att.yahoo.com 995 Yes Yes smtp.att.yahoo.com 465 Yes Yes
bellsouth.net POP3 pop.att.yahoo.com 995 Yes Yes smtp.att.yahoo.com 465 Yes Yes
charter.net IMAP4 mobile.charter.net 993 No No mobile.charter.net 587 No No
charter.net POP3 mail.charterinternet.com 110 No No smtp.charterinternet.com 25 No No
comcast.net POP3 mail.comcast.net 995 (or 110) No No smtp.comcast.net 587 No No
cox.net POP3 varies by location 995 (or 110) Yes Yes varies by location 587 (or 465) No No
earthlink.net POP3 pop.earthlink.net 110 No No smtpauth.earthlink.net 587 (or 25) No No
excite.com POP3 pop3.excite.com 110 No Yes smtp.excite.com 25 (or 587) No Yes
flash.net POP3 pop.att.yahoo.com 995 Yes Yes smtp.att.yahoo.com 465 Yes Yes
gmail IMAP4 imap.gmail.com 993 Yes Yes smtp.gmail.com 465 Yes Yes
Go Daddy Accounts POP3 pop.secureserver.net 995 (or 110 w/out Secure connection) Yes Yes smtpout.secureserver.net 465 (or 25 w/out Secure connection) Yes Yes
hotmail POP3 pop3.live.com 995 Yes Yes smtp.live.com 587 No Yes
lycos.com POP3 pop.mail.lycos.com 110 No Yes smtp.mail.lycos.com 25 (or 587) No Yes
mac IMAP4 mail.mac.com 993 Yes Yes smtp.mac.com
25 (or 587)

No No
me IMAP4 mail.me.com 993 Yes Yes smtp.me.com 25 (or 587) No Yes
mindspring POP3 pop.mindspring.com 110 No No smtpauth.earthlink.net 587 (or 25) No No
msn.com POP3 pop3.live.com 995 Yes Yes smtp.live.com 587 No Yes
netzero.net POP3 pop.netzero.com 110 No Yes authsmtp.netzero.com 587 No Yes
optonline POP3 mail.optonline.net 110 No No mail.optonline.net 587 No No
pacbell.net POP3 pop.att.yahoo.com 995 Yes Yes smtp.att.yahoo.com 465 Yes Yes
Roadrunner POP3 varies by location 110 No No varies by location 587 (or 25) No No
sbcglobal.net POP3 pop.att.yahoo.com 995 Yes Yes smtp.att.yahoo.com 465 Yes Yes
snet.net POP3 pop.att.yahoo.com 995 Yes Yes smtp.att.yahoo.com 465 Yes Yes
swbell.net POP3 pop.att.yahoo.com 995 Yes Yes smtp.att.yahoo.com 465 Yes Yes
verizon.net POP3 incoming.verizon.net 110 No Yes outgoing.verizon.net 25 (or 587) No Yes
windstream.net POP3 pop.windstream.net 110 No No smtp.windstream.net 587 Yes Yes
yahoo.com IMAP4 imap.mail.yahoo.com 143 No No smtp.mobile.mail.yahoo.com 587 No Yes

 

[Ken_GoDaddy]

@NJ Fred

I'm with Go Daddy and came across your post.

Have you been able to get your Go Daddy email working on WiFi and 3G/4G since your last post?

If not, I would like to help see if we can find a resolution together, feel free to reply or to direct message me.

 

[NJ Fred]

Hi Ken,

I am pleased to report that all is back to normal. I never discovered what happened but I tinkered with the "port" settings and that did it.

Much obliged for your kind offer of help!

 

[Ken_GoDaddy]

@NJ Fred

I'm glad to hear that you were able to resolve your email issues.

If you would like to share the port changes that you made with me I'll be sure they are passed along to our email team.

 

[NJ Fred]

Ken,

Used the Comcast settings in the table I posted above.

Thank you!

 

[Ken_GoDaddy]

@NJ Fred.

Thank you for your response.

I will make sure it is passed along.