New EVO / poor connectivity :(

[sarateresa]

Hi. I just got the HTC EVO LTE seven days ago. Prior to this phone, I had the HTC Hero (for 4 years!). I have been using Sprint for about 7 years.

My concern: My new EVO has a terrible time getting "bars." I often only have one or two bars. Yesterday alone it dropped four calls! Today it said it was roaming.

This all happened while I was in my own house. My Hero never dropped below 3 bars when I was home and NEVER went into roaming. I have the same carrier (Sprint) and the same plan.

I have already done a prl and profile update. What else can I do to get my new EVO to have better connectivity?

 

[josearmz10789]

I don't think a factory reset would work so try taking to sprint and getting a new one it might be the cellphone radio.

Sent from my SPH-L720 using AC Forums mobile app

 

[IAmSixNine]

Its either a bad radio or they are working on the tower near you.
The only way to determine that is with another sprint device, preferabley another EVO LTE.

 

[kronosqq]

Good test would be comparing it to the Evo in the sprint store

Sent from my EVO using AC Forums mobile app

 

[BlackHawkA4]

I know they are working on towers and LTE is popping up here and there in my area but how much of a broad area is too much for them to be working on and sacrificing service.

when I first switched to sprint 4 years ago the service was better than att for me. Now within the last year service has been worse than a prepaid phone in the 90s.

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