New galaxy s5 won't download / install common apps or widgets... so, do exactly what...?

  • Thread starter Thread starter AC Question
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A

AC Question

Simple question.
My old s3 downloaded and installed quick and easy - new s5 just cycles
 
Welcome to Android Central! Is this happening on Google Play Store, the Galaxy Apps Store, or some other app store? Is this on both wi-fi and mobile data?

If it's Google Play Store, then try going to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.