[TL;DR] AT&T Is losing more customers due to their inability to connect with their customers.
Well, I have been with AT&T since before they were bought by Cingular and went back to AT&T. Long Time.
I understand that AT&T tends to be more expensive than other carriers, however, with the extra money you pay, there are some perks. Well, there used to be.
Right now, I am so far under with AT&T that my monthly bill hovers around $500/mo. Installment plans and ETF Fees on contract lines makes it almost impossible to get off their service. I would have to shell out over $2500 to pay everything off and switch.
SO. I am going to be working hard to pay off the installments and drop them like a hot potato.
Why? Here's why:
The list goes on. I am just not in love with the Mother Ship anymore and will be exploring ways to get out of there.
Many of my friends who are with AT&T feel the same way and are looking to switch as well, so it's not just me.
Thanks for reading!
Well, I have been with AT&T since before they were bought by Cingular and went back to AT&T. Long Time.
I understand that AT&T tends to be more expensive than other carriers, however, with the extra money you pay, there are some perks. Well, there used to be.
Right now, I am so far under with AT&T that my monthly bill hovers around $500/mo. Installment plans and ETF Fees on contract lines makes it almost impossible to get off their service. I would have to shell out over $2500 to pay everything off and switch.
SO. I am going to be working hard to pay off the installments and drop them like a hot potato.
Why? Here's why:
- Their stupidity when supporting their flagship devices when new OS Versions are relased. (My phone os still on 5.x when the same device on EVERY OTHER carrier is on 6.x)
- Their lack of communication to their customers
- Their "discounts" that save you money end up costing you more in the end
- Their data plans are not flexible and they have no plans to allow customers to stream from premium providers for free (like T-Mobile)
- They really don't honor their commitments to their customers
- Their lack of commitment puts their customers at risk when they refuse to release any updates without going through their months long evaluation (I was sent 3 updates in one month for the current month and the 2 months prior)
The list goes on. I am just not in love with the Mother Ship anymore and will be exploring ways to get out of there.
Many of my friends who are with AT&T feel the same way and are looking to switch as well, so it's not just me.
Thanks for reading!