New Note 8 user - issues already

[jwt1911]

Preordered - had it since the 7th.

You know the good, and it is indeed all good. The camera, s-pen, beautiful screen, respectable battery.

But there are already little things that are cropping up that rub me the wrong way on Samsung's top of the range phone.

- Face ID: This will work (as well as it works on the S8) just fine...until it doesn't. And when it doesn't, it won't work at all. Reboot required every time. Can be a couple of times a day and this is annoying when you need to unlock 40-50 times a day because your exchange email account is configured to require unlock at short intervals if you stop using the phone.
- Google (as in OK google) - This is semi-permanently broken. You try to use it and it says 'App crashed - restart or send feedback. Clearing cache nothing. Uninstall and reinstall fixes the problem...for a maybe half a day.

Tbh, google crapping out is a bit worrying. Phone has minimal apps on it at this point and nothing as fancy as even a custom launcher. Anyone else experiencing similar? Coming from iPhones I know expectations need to be adjusted but this is meant to be Samsung's showpiece all the same.

 

[anon(1733)]

Not sure why your google assistant isn't working. Had my note 8 a week now as well with a ton of apps installed. No issues. Nothing crashes.

If you already tried clearing the cache maybe try a FDR. I know that seems extreme but it can help. It shouldn't be crashing.

 

[Maknora]

Same here. Nothing is breaking on my end with my note 8. Try a fdr

 

[comptechltd]

No probs with mine either. Only issue is Tapatalk doesn't give notifications properly. I just haven't uninstalled and reinstalled yet.

Steve

 

[TechnologyTwitt]

Nothing to this extent but some annoyances.... I've currently DM'ing with @SamsungSupport about Trusted Places occasionally still asking for password or iris.

 

[brau0303]

I would be interested in knowing if you setup your device clean or did some type of restore from backup/device data transfer? The setup clean (only xfer/restore critical data not apps/configurations) is the best method. Doing a restore/xfer can cause issues. (Config/settings/App compatibility)

Cheers,
BR

 

[iFortWorth]

No probs with mine either. Only issue is Tapatalk doesn't give notifications properly. I just haven't uninstalled and reinstalled yet.

Steve

Glad to see that's not just me. I've not gotten one Tapatalk notification on my Note.

 

[jwt1911]

I would be interested in knowing if you setup your device clean or did some type of restore from backup/device data transfer? The setup clean (only xfer/restore critical data not apps/configurations) is the best method. Doing a restore/xfer can cause issues. (Config/settings/App compatibility)

Cheers,
BR

The sync with the iphone did 'bring over' some apps (but not really as the android versions of the apps would've been downloaded).

 

[Cary Quinn]

No problems with Face ID here, even working with my new glasses.

I haven't been using Google enough to tell if there are issues with talking to it, but no crashes.

Does Device Maintenance give you any indicators of problems?

 

[iFortWorth]

I'm actually seeing several apps not getting notifications. YouTube, Tapatalk and a few others

 

[erasat]

Nothing to this extent but some annoyances.... I've currently DM'ing with @SamsungSupport about Trusted Places occasionally still asking for password or iris.

This is a widespread issue not just for the Note 8 or any other Samsung phone. For months now, Google has experienced tons of issues with Trusted Places and Smart Lock, I doubt Samsung can do something about it. My S8+ has been working better lately but basically since its released it had suffered from this.

At home, I've been resetting my Home locations for months now, like I mentioned before, it has been working better lately but still have some random issues now and then. Do a search on the forum for Trusted Places and you will see that practically all brands and models are experiencing this at some point.