New S3 from insurance has a crazy charging problem, how can I fix it?

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new s3 from insurance, crazy charging problems

ok i get a new phone from my insurance, samsung s3 i9300.....refurb probably.
1:)first it really struggles n most times wont charge off 1amp input,
2:) if its plug in through a wall, or a car adaptor both 2.1amp, charges....
battery life pretty dim on it though,
so i bought a portable charger, wont charge the phone at all, both in 1amp and 2.4 amp
do i need to let my phone completely die before it then charges my phone? or is there a bigger issue here,
 
Re: new s3 from insurance, crazy charging problems

If all your charging equipment is good, it sounds like a bad device to me.

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