New S6 doesn't charge, has bad audio and flashes rainbow screen. How can I get it to charge?

[AC Question]

New s6 Doesn't charge, has bad audio and flashes rainbow screen

I just got a galaxy s6 active about a week ago and am already having major issues with the phone. It all started with really bad audio that would always create a constant blubbing sound over the audio no matter what type of media I was listening to. Now my phone will not charge, flashes a rainbow screen of death along with opening and closing a random app I don't even think I have on this phone and will randomly screen rotate when the screen rotate is not selected. the audio problems started a few days after I just got the phone however the other problems only happened after I took my phone to the beach but I do not know if that is the cause seeing as the s6 should be able to handle an amount of water (it is advertised as a water resistant phone after all). Please help. anything would be appreciated.

 

[Golfdriver97]

Re: New s6 Doesn't charge, has bad audio and flashes rainbow screen

Welcome to the forums. You can ask about an exchange. Possibly even an insurance claim.

 

[dpham00]

Re: New s6 Doesn't charge, has bad audio and flashes rainbow screen

And even the s6a is ip68,which means it was tested in a bucket of completely still tap water at 1.5m depth for 30 minutes.

It doesn't test how salt water would react nor how the waves would react which depending on the waves, could create quite substantial pressure.

Sent from my Verizon Samsung Galaxy Note 5

 

[virgil kellogg]

Re: New s6 Doesn't charge, has bad audio and flashes rainbow screen

Returnit

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