New SMS messages no sound just vibrate

[eilataneew]

When i get a new text message, i am not getting any sounds. It does vibrate.
Same for Whatsapp messages, no sound just vibrate. However whatsapp calls have a good ringing volume

1)I have restarted the device
2) i have gone into settings and changed the ringtone to another
3) i have changed the themes
4) in settings > sound and vibration > volumes > all turned up to max

Really frustrating, any other suggestions?

Thanks in advance for your help!

 

[B. Diddy]

Welcome to Android Central! Did you go to the System Settings or the app's own settings? Try going to the app's settings (i.e., open the Messaging app, tap Menu>Settings), and look for the notification options. Try selecting a tone there.