New T-Mobile Moto X won't update

efyoiphone

Well-known member
Sep 7, 2012
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I got my Moto X today and attached my gmail account. When it prompts me for the Kit Kat update it downloads but fails to install. I get booted into the bootloader but none of the options in the menu work. The phone just reboots shows the boot logo then goes to the boot loader again. I get an error message that says 'Failed to hab check for boot 0x56'.
I should add that if I boot the phone into the bootloader myself I can enter command: fastboot erase cache Once I do this I can then boot up into stock 4.2.2 yet I can't do a factory reset from the settings menu. I get the same result as with the ota update.

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Thanks. I'm sure someone may need this info as well in the future.

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