I think they're both honest.
M Fisher doesn't spend enough time on the fact that the keys feel better than any of their prior phones, and surprisingly close to those of an actual Berry. That is a HUGE accomplishment in itself.
It's their third device, while it took BB years and millions to perfect their keyboard experience.
To be fair, the balance while typing thing I saw that coming the moment I saw the first leaked image, with that keyboard way at the bottom with insufficient chin space below it. Had the modifier row been at the bottom, it would have been close to perfect. But as is, it should still be serviceable with the rubber case and maybe a phone ring, which should help with grasp.
And he didn't mention how the spacebar isn't a fingerprint sensor, and therefore shouldn't be prone to failing down the road like the KEY2 notoriously did.
I agree with him that there isn't really an excuse for omitting the headphone jack on a phone this thick when most of their tiny phones have one.
It seems like they could have put a bit more thought into this one, but still, as is, being that the screen is bigger and the keys won't give the user sore thumbs, it should be a win overall even compared to the Pocket and especially the Titan. The OG Titan's keyboard is just bad (at least both units I had back in 2020) which means a glass keyboard was actually better than that one.