Hi,
I am having trouble with my Nexus 10. It will turn off suddenly (More likely when doing high demand tasks, e.g. games - i think..but not always). I cannot then get the device to successfully power up without plugging it into a charger (it will either boot up then turn off just as it gets to the unlock screen, or start up but have 0% battery) so will power down. It will also flicker sometimes before powering down.
I can then typically plug the tablet into the charger, it will start fine and I can use it for a bit then unplug the charger device and I am good to go (unless it turns off suddenley again).
It is under warrenty - which i have already requested a new one but I had a few questions...
1. Assuming I get a new device - how do I ensure I get all my apps back that I paid for? And even those I have not ? IS there an App history or something in the store?
2. I have been using this charger for the last month (Amazon.com: PowerGen Dual USB 3.1A 15w Travel Wall Charger with Swivel plug for Apple iPad 2, New iPad 3, iPhone 5 4s 4 3 3Gs, Amazon Kindle Fire HD DX KeyBoard, Samsung Galaxy Tab (USB Cable NOT included) - BLACK: MP3 Players & Accessories) with the Pogo. - Is it possible this charger broke the battery or similar?
3. It has two outputs... .5 to 3.1A Max & 1 to 3.1A Max - I notice the Nexus10 is 2.1A - is this a concern?
4. My device I ordered in Australia it came from hongkong - the charger was a UK Style plug and they gave me a converter assuring me it all be fine...is this part of the issue?
Thanks you!
I am having trouble with my Nexus 10. It will turn off suddenly (More likely when doing high demand tasks, e.g. games - i think..but not always). I cannot then get the device to successfully power up without plugging it into a charger (it will either boot up then turn off just as it gets to the unlock screen, or start up but have 0% battery) so will power down. It will also flicker sometimes before powering down.
I can then typically plug the tablet into the charger, it will start fine and I can use it for a bit then unplug the charger device and I am good to go (unless it turns off suddenley again).
It is under warrenty - which i have already requested a new one but I had a few questions...
1. Assuming I get a new device - how do I ensure I get all my apps back that I paid for? And even those I have not ? IS there an App history or something in the store?
2. I have been using this charger for the last month (Amazon.com: PowerGen Dual USB 3.1A 15w Travel Wall Charger with Swivel plug for Apple iPad 2, New iPad 3, iPhone 5 4s 4 3 3Gs, Amazon Kindle Fire HD DX KeyBoard, Samsung Galaxy Tab (USB Cable NOT included) - BLACK: MP3 Players & Accessories) with the Pogo. - Is it possible this charger broke the battery or similar?
3. It has two outputs... .5 to 3.1A Max & 1 to 3.1A Max - I notice the Nexus10 is 2.1A - is this a concern?
4. My device I ordered in Australia it came from hongkong - the charger was a UK Style plug and they gave me a converter assuring me it all be fine...is this part of the issue?
Thanks you!