- May 19, 2016
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Today I was sitting at my desk with my Nexus 5x plugged in to the charger and I smelled burning rubber. Turns out the end of the charger was smoldering, I quickly disconnected everything and called the Google Store where I bought it. They told me they'd investigate and get back to me with options within 24 hours. I bought the phone in January 2016 and paid for the extra protection. Wow, just Wow