Nexus 7 Restarting at random

[B. Diddy]

Has anyone found a good solution to this problem? My tablet got better for a while, then in the past week or so, it has started rebooting several times a day. Other that that one problem, my tablet runs fine.

It could be due to an app you installed. Try booting into Safe Mode, which prevents 3rd party apps from starting up automatically. I believe that once you're in Safe Mode, you can open individual apps one by one, and see if problems recur. https://support.google.com/nexus/answer/2852139?hl=en

 

[sparksd]

My N7 have 2 problems, one is restarting at random, and another one is more annoying. Touchscreen lives his own life. Sometimes when i use it and click it randomly moves through pages or apps. Dunno why but i tried to restart it, hard etc. Nothing seems to help ;/

I had the same "phantom/ghost touch" issues with a Palm Pre phone and Asus TF700T tablet. In both cases it turned out to be a hardware failure (digitizer went bad) that required factory service to fix.

 

[gnr_2]

One of the solutions I read was to switch runtime to ART from Dalvik. It's in the developer options which you have to click something in About Phone 8 or 9 times to get them to show. It works for some people but not everyone.

 

[alamat]

thanks for many information that I get here

 

[fed123]

My problems seem to have ended with lollipop and a factory reset.

 

[Photo_Drew]

My problems seem to have ended with lollipop and a factory reset.

Yep. Also haven't had one since then. Could also be a factory reset cleared it up temporarily.

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[preppystud]

as a person who sent it for repair for 7 times, (i kind of forgot) , i can tell you that it is not you, it is really the machine's problem.

my first one randomly restarts all the time. after they replaced the motherboard, it still randomly restarts. i also had times when it randomly shuts down, and i had to press on the power button for a very long time before it is turned on again.

so asus sent me a refurbished replacement, it still has the same problem. (at that time, i started to doubt myself, is it because of me, or because of the machine. how can two machines have the same problems. ) those two machines randomly reboots almost daily, etc.

so they replaced the motherboard in the second machine. so far, i still have random reboots, but it usually takes a few days or a few weeks. i have mostly the same apps which i use frequently, etc.

so i think that most likely it is due to your machine, not because of the apps that you use. you should all install "reboot logger" the free app, so i can actually see how often it reboots. i have done factory resets on both machines and used them in safe mode. they both randomly reboot even in safe mode.

in conclusion, 1. do a factory reset. 2. if that doesn't work, then you should send it for a repair.

as for asus. 1. they will reinstall the software for the machine. 2. second time, they will replace the motherboard. 3. if that doesn't work, they will send you a refurbished replacement.

bonus: my first machine had 16 gb. but after they replaced the motherboard in the second machine, i got 32 gb! i never bothered to check it when i got the replacement, it wonder if it had 16 gb or 32 gb. even thought it still reboots itself randomly, but it is not causing big problems. so i am ok with 32 gb which reboots once in a while.

 

[Seth Lamb1]

You forgot 0: Asus claims that there are no random reboots and sends your tablet back to you taking only a month to do so. What a huge ******* waste of my time.

I just said, "screw it", and bought another one.

 

[preppystud]

that is why you need to install "reboot logger", so u can be sure that you record every reboots. therefore, when you contact them, you can tell them. in the end, they will replace the motherboard, then they will send you a refurbished replacement.