OK, now I'm confused. What annual upgrade are you referring to? And also the New Every Two reference. I thought Verizon cancelled both of these this year.
You are correct. Verizon did cancel the annual upgrade (primary line can get upgrade at $12 months with $20 fee), but if you upgraded prior to the cancellation of the program you get 1 more chance to use an annual upgrade. They cancelled it in January of 2011, but said that for anyone that upgraded their primary line prior to January 16 (I think is the exact date), they would allow 1 more annual upgrade. I upgraded Nov 2010 so I get one more subsidized annual upgrade for my primary line on my family plan.
I have confirmed this with Verizon customer service. That said I've heard you have to call and ask for the annual upgrade sometimes as the annual upgrade doesn't always show up correctly in the Verizon system.