Nike advert makes phone crash, is this a virus?

[AC Question]

Nike advert makes phone crash

When in Internet on my Samsung Galaxy S2, a Nike pop up advert stops me being able to do anything other than turn off and restart my phone. It doesn't seem to be related to a specific webpage or app and I have blocked pop ups in my settings. Is this a virus? How can I check? And how can I stop it happening?

 

[B. Diddy]

Re: Nike advert makes phone crash

Welcome to Android Central! Have you tried different browsers? Does it look like a video ad?

 

[Morwenna Foden]

Re: Nike advert makes phone crash

I've not tried a different browser, can do though, any recommendations? It's not a video I don't think. Thanks.

 

[B. Diddy]

Re: Nike advert makes phone crash

I use Chrome, but it's pretty big, so your phone might not have enough space for it. Dolphin is another good one.

Try also going to the App Manager, select Internet, and Clear Cache/Clear Data. Now see if the problem persists.

 

[Morwenna Foden]

I have cleared cache and am using Chrome. Same thing happened within minutes. It is a video which I can click to play... it says 'every action has a crowd reaction, all for the game'. I haven't played the video. Any other thoughts? Thanks for your help!

 

[B. Diddy]

Did you Clear Data as well? That's more important than clearing the cache.

 

[Morwenna Foden]

Ooh I'm not sure, do you know how I do that in the S2?

 

[B. Diddy]

Go to the App Manager, select Chrome, and Clear Data there.

 

[Morwenna Foden]

Thanks, seems to be working so far. Is it just a pop up ad that's in my data then? Is there a way of avoiding it happening in the future?

On another note, all my text messages have just disappeared/been deleted. I presume this isn't related? Any advice on this? Thanks so much for all your help!

 

[dpham00]

Re: Nike advert makes phone crash

Which text messaging app are you using?

Sent from my Verizon Samsung Galaxy Note 5

 

[Morwenna Foden]

Re: Nike advert makes phone crash

The one it comes with, Contract MMS.

 

[B. Diddy]

Re: Nike advert makes phone crash

Clearing the Cache/Data for Chrome should do nothing to the Messaging app. Did you happen to Clear Data from the Messaging app as well?

 

[Morwenna Foden]

I'm pretty sure! Unless when in the messenger app it's easy to delete all threads??
On another note the video advert is back - a Llyods bank one now. Have cleared data in Chrome again. Are there any other solutions? Is this a virus??

 

[B. Diddy]

It would seem odd for malware to advertise relatively normal companies like Nike or Lloyd's. I'd expect ads for some seedy app or ripoff game from some offshore software developer.

Try going to your Chrome browser on your desktop and clear all of the browsing data there (browsing history, cookies, everything--and select "From the Beginning of Time" to make sure you clear all of it out). Since the mobile Chrome syncs with your desktop Chrome (actually, it's syncing with your Chrome data in your Google account in the cloud), perhaps the same data keeps syncing back and causing this popup ad to appear.