A
AC Question
I own an GALAXY S7 EDGE AT & T ( G935A )
Yesterday on morning i was talking on phone and after 1 minutes 17 sec phone loses carrier signal and after 2 sec of losing signal the phone reboot automatically then was very slow. I rebooted the phone, and it showed that havent SIGNAL there and instead CARRIER SIGNAL i see the circle with diagonal line there.
I wait some minutes for the signal but again the same, i make some restarts but again the signal doesnt work, just displayed circle with diagonal line. Then i make RESET FACTORY and after configuration was the same again, i update to nougat 7.0 but again was the same error, i downgrade to ANDROID 6.0 but again doesnt work.
The wi-fi works perfectly with no problem, but I can't make a call, send sms, or mms, or use mobile data like 2g 3g 4g lte or gsm.
Any ideas how I can turn the radio on? I've rebooted several times and toggled the Mobile Data button, but that isn't doing anything.
Other details are:
In SIM CARD status:
NETWORK: Unknown
SIGNAL STRENGTH: -113 dBm 0 asu
Mobile Network Type: Unknown
Service State: RADIO OFF
Roaming: Not roaming
Mobile network state: Disconnected
MY PHONE NUMBER : Unknown
On About Phone:
Model number: SAMSUNG-SM-G935A
ANDROID version: 6.0.1
ANDROID SECURITY PATCH : SEPTEMBER 1, 2016
Baseband version: G935AUCS4API2
Kernel version: 3.18.20-8575098 dpi@SWHC3823 #1
Build number: MMB29N.G935AUCS4API2
IMEI INFORMATION IS THERE, SERIAL NUMBER ALSO,
IMS REGISTRATION STATUS : NOT REGISTERED
CAN YOU HELP ME WHAT TO DO PLEASE ? HOW TO FIX THAT ?
THANK YOU
Yesterday on morning i was talking on phone and after 1 minutes 17 sec phone loses carrier signal and after 2 sec of losing signal the phone reboot automatically then was very slow. I rebooted the phone, and it showed that havent SIGNAL there and instead CARRIER SIGNAL i see the circle with diagonal line there.
I wait some minutes for the signal but again the same, i make some restarts but again the signal doesnt work, just displayed circle with diagonal line. Then i make RESET FACTORY and after configuration was the same again, i update to nougat 7.0 but again was the same error, i downgrade to ANDROID 6.0 but again doesnt work.
The wi-fi works perfectly with no problem, but I can't make a call, send sms, or mms, or use mobile data like 2g 3g 4g lte or gsm.
Any ideas how I can turn the radio on? I've rebooted several times and toggled the Mobile Data button, but that isn't doing anything.
Other details are:
In SIM CARD status:
NETWORK: Unknown
SIGNAL STRENGTH: -113 dBm 0 asu
Mobile Network Type: Unknown
Service State: RADIO OFF
Roaming: Not roaming
Mobile network state: Disconnected
MY PHONE NUMBER : Unknown
On About Phone:
Model number: SAMSUNG-SM-G935A
ANDROID version: 6.0.1
ANDROID SECURITY PATCH : SEPTEMBER 1, 2016
Baseband version: G935AUCS4API2
Kernel version: 3.18.20-8575098 dpi@SWHC3823 #1
Build number: MMB29N.G935AUCS4API2
IMEI INFORMATION IS THERE, SERIAL NUMBER ALSO,
IMS REGISTRATION STATUS : NOT REGISTERED
CAN YOU HELP ME WHAT TO DO PLEASE ? HOW TO FIX THAT ?
THANK YOU