No fingerprint menu in marsmellow?!

[paascal]

Hello somehow security and fingerprint menu is there but the fingerprint record option within the menu is not there... Anyone known what's wrong?! Thanks for the help

 

[fuzzylumpkin]

Weird. Have you got a screen lock set up? If so, all I can think is try reflashing the beta image.

It's best to assume I'm being sarcastic. if I'm ever serious I'll type "/s" to make it clear.

 

[paascal]

Tried reflashing lolipop and back to marshmallow didn't fix it... What happens when the fingerprint reader breaks, does the menu remove the option of setting up fingerprint s??

 

[fuzzylumpkin]

I dunno, but it seems unlikely they would build that into the software.

I can tell you it doesn't work without a screen lock (pattern/PIN/password) which is why I asked if you had one set up.

It's best to assume I'm being sarcastic. if I'm ever serious I'll type "/s" to make it clear.

 

[paascal]

Yes I have pin setup

 

[fuzzylumpkin]

I dunno then... I presume it worked
on lollipop? Have a read of this

http://forum.xda-developers.com/oneplus-2/general/guide-oneplus-2-home-button-dead-t3324321

Hopefully something in their will solve your problem, otherwise I think you'll have to try customer support.

It's best to assume I'm being sarcastic. if I'm ever serious I'll type "/s" to make it clear.

 

[kjell kjell]

The fingerprint options are under the same Tab as security do you see the security Tab?

Posted via the Android Central App

 

[kjell kjell]

The fingerprint options are under the same Tab as security do you see the security Tab?

IT should Look something like this

Posted via the Android Central App

 

[paascal]

Finger print reader had to be replaceded...

 

[fuzzylumpkin]

Well, at least it's fixed. How was your support experience? I hear had things...

It's best to assume I'm being sarcastic. if I'm ever serious I'll type "/s" to make it clear.

 

[paascal]

They are thé worse and NEVER WILL i buy à phone from them... saving 300$ on purchase isbr worth it... it took 54 emails vefore they Saïd phone would be repaired under warranty... they don't give a **** about their clients...

 

[fuzzylumpkin]

That's a shame, but not too much of a surprise.

Sorry they were so awkward, but again, at least it's fixed.

It's best to assume I'm being sarcastic. if I'm ever serious I'll type "/s" to make it clear.

 

[paascal]

60 email staring with we are sorry excuse us meant to me they don't care... and they will get smacked when the page is finished I have all email and very funny moments on phones calls...