No internet connection

[ckfilmstar]

For some reason I'm getting no internet connection. I've already restarted my phone and still having the same problem.
I can connect to wifi but no over the air connection. My carrier is metro pcs/T-Mobile.
Yesterday I had no issues.
What else could cause connection issues?
Maybe metro having issues?

 

[B. Diddy]

I moved this from General News to General Help.

Are you seeing any cell signal bars at all, or is it a circle with a diagonal line through it? Have you already tried contacting Metro customer support?

 

[mustang7757]

For some reason I'm getting no internet connection. I've already restarted my phone and still having the same problem.
I can connect to wifi but no over the air connection. My carrier is metro pcs/T-Mobile.
Yesterday I had no issues.
What else could cause connection issues?
Maybe metro having issues?

Which phone?
Can try network reset in settings

 

[ckfilmstar]

Galaxy s9+. I have the latest update.
Yesterday the phone was working fine. Now I can't connect to the over the air internet. Not sure if I'm wording that correctly lol.
But connected to wifi is good so far.

 

[B. Diddy]

So you're able to make calls, but not connect to the internet via mobile data? Make sure your APN settings are correct for your carrier:

https://bestmvno.com/apn-settings/metropcs-apn-settings/
(might try this one instead if the above doesn't work: https://www.4gtricks.com/2021/04/MetrobyT-Mobile-5G-APN-Settings.html)
https://www.androidcentral.com/what-apn-and-how-do-i-change-it

 

[ckfilmstar]

@mustang7757. Thanks for the response. When I did the network reset , I am now able to connect. Strange.

 

[mustang7757]

@mustang7757. Thanks for the response. When I did the network reset , I am now able to connect. Strange.

Glad to hear that, probably a little glitch .

 

[ckfilmstar]

Thanks. I'm glad it was just simple as resetting the network.