No LTE on At&t!

Jim Williams

Well-known member
Dec 22, 2012
48
0
6
Visit site
Hi,
Ive been running TMobile on my Z Play since it came out. I'm moving soon to an area with horrible TMobile support, so planned on switching to AT&T.

I went today, and my phone wouldn't connect to LTE. H was fine, but nothing more. I got home and did some research and found that this is a common problem. Has anyone found a work around? I don't need or want to switch phones, I just want to run Att on my Moto z play!

Thanks,
 

maj71303

Well-known member
Nov 6, 2012
493
2
18
Visit site
Make sure you have the right APN settings for AT&T to get LTE. You can easily do a search online to find the correct APN settings needed for the device.
 

Jim Williams

Well-known member
Dec 22, 2012
48
0
6
Visit site
Make sure you have the right APN settings for AT&T to get LTE. You can easily do a search online to find the correct APN settings needed for the device.
Yeah, supposedly the guy at the store did that. I didn't bring a Sim card home. I wish I did. I'll get back there tomorrow.
 

udazavlanje

Well-known member
Sep 23, 2012
303
0
0
Visit site
I got bad news for you. Factory unlocked Z Play won't keep you connected to LTE network while on a phone call. And if your H+ (HSPA) signal in the area is low, you will deal with dropped calls , missing calls - straight to voicemail and mostly crappy phone calls where voices on one or both sides are chopped.
I've been dealing with it ever since I switched to Att from VZW. I've tried all the tricks to get that stupid feature activated but nothing worked, because ATT doesn't have it on certified devices list.
The only way to get around it , is that I use Duo for important calls in which case I can rely on and stay connected to LTE. As soon as the phone rings or I dial someone it gets dropped to H. Super frustrating. The only unlocked phones that will get you VoLTE activated are the Pixels , Z3 Play, Essential phone and maybe some from Samsung Galaxy series.
 

Forum statistics

Threads
943,023
Messages
6,916,949
Members
3,158,786
Latest member
AppletoDroid40