No mobile data connection on Samsung A50 following update

[Android Central Question]

Following a software update on my A50 on 10 September 2019, my phone no longer has any mobile data connection.

Not sure if it's relevant but I am on the 3 network in the UK.

Has anyone else experienced this?

Thanks,

Pete

 

[mustang7757]

Hi, welcome to Android Forums

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https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Have you talked to your carrier?
Maybe try put your sim in another phone ?

 

[belodion]

Also, try rebooting.

 

[D1ceman]

Yeah, guys I tried all that. The SIM works ok in a different handset and I've rebooted a few times. Still no joy...

 

[mustang7757]

Yeah, guys I tried all that. The SIM works ok in a different handset and I've rebooted a few times. Still no joy...

Hi, welcome!

Have you tried safe mode ? Or a factory reset? Did you check if the update toggle the data switch off?

 

[B. Diddy]

Welcome to Android Central! Are the APN settings still correct for 3? Setting up the internet on your phone.

 

[methodman89]

Did you check Settings, Data and confirm it's toggled on?