No mobile data on Straight Talk (T-Mobile) with Nexus 4

[Tim Dougherty]

I got them to help me and it is now working. I posted here with more details.

 

[Tim Dougherty]

Here is today's correspondence with ST in PMs. Note that more recent messages come first.

...your difficulties were not shared by me (luckily), I am supposing it is a combination of what I told her (the operator) as well as luck in the operators I was connected to. Praise be!!!! O

 

[Tim Dougherty]

I'm also getting this exact same problem. I have the correct apn settings (have tried making the fields blank) and I've tried resetting the phone multiple times as well. The only difference is that I signed up on Straight Talks at&t network. My phone reads this...
Mobile Network Type: HSPA:10
Service State: In service (I have 4 bars)
Mobile Network state: Disconnected

Also when I go to the *#*#4636#*#* menu, It says this...
GPRS service: Disconnected
GSM disconnects: ========DATA=======

If you find anything out, please tell us! I'm starting to think its something that is wrong with the phone

Now that my phone seems to be up and running my mobile network type is 'HSPA:10' as well... this is for my StraightTalk T-mobile. I was expecting to see HSPA:42. Anyway,my Ping is 645, Download is 1100kB/S, Upload is 127kB/S and it's a cloudy day in San Jose!

 

[Blaize19]

Anyway, the white bars went to blue and the grey 'H' showed up next to the bars for the first time
The APN is Straight Talk, it says "HOME" below the lock button and in the "About Phone" page Network = HOME, Mobile Network Type = HSPA:10
Service State:In Service, Mobile Network State :Connected

Ok, so I have data, and MMS, and not having problems with that, but when I go to that same "About Phone" page it says all the same things *except* Network Type = UMTS, which is 3G, not HSPA+. I really need suggestions on how to fix this. My phone is HSPA+ capable and my APN is as follows:

Name: Straight Talk
APN: wap.tracfone
Port: 8080
MMSC: http://mms.tracfone.com
MCC: 310
MNC:260
APN Type: default,supl,mms
Protocol: IPv4

TIA


Sent from my HTC One S using Android Central Forums

 

[Tim Dougherty]

Ok, so I have data, and MMS, and not having problems with that, but when I go to that same "About Phone" page it says all the same things *except* Network Type = UMTS, which is 3G, not HSPA+. I really need suggestions on how to fix this. My phone is HSPA+ capable and my APN is as follows:

Name: Straight Talk
APN: wap.tracfone
Port: 8080
MMSC: http://mms.tracfone.com
MCC: 310
MNC:260
APN Type: default,supl,mms
Protocol: IPv4

TIA


Sent from my HTC One S using Android Central Forums

I am by no means an expert but I would think there are one of thwo things, both of which require 'the dreaded' call to the MVNO (Convoluted Talk )
Either you have the wrong SIM card or they set it up incorrectectly... The one thing I learned is that they are capable of changing things up on their end that can immediately effect how our phones operate.

-Tim

 

[rhea]

Ok, so I have data, and MMS, and not having problems with that, but when I go to that same "About Phone" page it says all the same things *except* Network Type = UMTS, which is 3G, not HSPA+. I really need suggestions on how to fix this. My phone is HSPA+ capable and my APN is as follows:

Name: Straight Talk
APN: wap.tracfone
Port: 8080
MMSC: http://mms.tracfone.com
MCC: 310
MNC:260
APN Type: default,supl,mms
Protocol: IPv4

TIA


Sent from my HTC One S using Android Central Forums

wap.tracfone is T-Mobile, right? Are you in an "H" speed area, although I don't know if that relates to what the phone info shows? What does it show in the notification area? 3G? Have you run a speed test to verify what your speeds are? Are you running a custom rom or any mods that may have changed info your phone shows? Seems like it should be a sim thing, but there's no sim in my GNex and it shows HSDPA: 8. You may need a replacement.
I totally agree with Tim D that Straight Talk does things on their end that impact the phone immediately. I just do the Facebook support page and pretty much ignore what they say because the problem has already been solved (only problems we're had were loss of data on all our phones) by whatever they did when they read my ticket. Did you use the 866 667-6472 number? I've heard that's the most responsive for BYOD problems.

 

[Blaize19]

wap.tracfone is T-Mobile, right? Are you in an "H" speed area, although I don't know if that relates to what the phone info shows? What does it show in the notification area? 3G? Have you run a speed test to verify what your speeds are? Are you running a custom rom or any mods that may have changed info your phone shows? Seems like it should be a sim thing, but there's no sim in my GNex and it shows HSDPA: 8. You may need a replacement.
I totally agree with Tim D that Straight Talk does things on their end that impact the phone immediately. I just do the Facebook support page and pretty much ignore what they say because the problem has already been solved (only problems we're had were loss of data on all our phones) by whatever they did when they read my ticket. Did you use the 866 667-6472 number? I've heard that's the most responsive for BYOD problems.

Actually, the signal at my house is iffy, and I noticed today that it fluctuates between UMTS and HSPAP here, showing 4G the whole time. No custom ROM or mods. I think it's just the signal strength here. If I have time when I'm out I'll see what it says in other places around town.

Oh, and yes, it's T-Mobile, which I had prior to switching to ST, so I knew about the signal at my house.

Sent from my HTC One S using Android Central Forums

 

[Tim Ty]

Exactly the same problem with my nexus 4. Just switched from straight talk att to straight talk tMobile and have the same problem your are describing.... Please help.

 

[Alder69]

I'm also getting no data after haveing my tmobile sim since early Feb 2013...first two months, no problems, tons of tethering...I had an issue with Borderlands 2, and needed to Bluetooth tether, from there i'm now haveing to toggle tether off every 2 gigs...i thought "they caught me" b/c i'm over 50gigs for april, but have been doing this for a few weeks...so i woke up today, no data...called straight talk numerous times, no provisions on my accnt, no throttleing, no bannineing...nope. But all straight talk does is have me reenter my APN numerous times, simple web, new proxies, and so forth...no fix, and now after reading this thread the fix is to have a tech "reset" my phone? it's now after hours, so i'm callin in first thing tomarrow, but i'm finding this, after 3tech, and 1 immediate manager, highly suspect.

 

[Alder69]

finally, so you have to ask the straight talk CS to ask the T-mobile networking dept...they'll pu you on hold, you're connection will come back. I explicitly told the straight talk CS that i've used over 50gigs, and was still able to get my service back up.

 

[AlusJeng]

I finally was able to get Mobile data on my Nexus 4 including being able to send and receive picture messages with and without wifi connection.
Here are the APN Setting I used, they are the t-mobile settings! Good Luck!

Name~ T-Mobile GPRS
APN ~ fast.t-mobile.com
Proxy~ not set
Port~ not set
Username~ not set
Password~ not set
Server ~ not set
MMSC~ http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy~ not set
MMS port~ not set
MCC~ 310
MNC~ 260
Authentication Type~ not set
APN type~ default,supl,mms
APN protocol~ IPv6
APN Roaming protocol~ IPv4
Bearer~ unspecified
MVNO type~ none


Hope this helps, and figures the original T-mobile APN will work and not Straight talks!