No more separate notification tones in Oreo?

[Android Central Question]

I have a Galaxy S8. With the recent operating system update, it removed all of my personalized text notification tones. They are now all the same. I cannot figure out how to change them back. Anyone have a clue?

 

[Margiethomas1969]

I just set up textra and I'm able to use my text tones now

 

[260294]

Hi my question is somewhat related but not really, I just updated my s8 and had all of my what's app messages set to "no popup"meaning there is no preview. However since updating I'm getting previews even though all my settings have been set to exactly the same as before. I've even uninstalled the app! Is this because of the software update?? Thanks!

 

[Rose4uKY]

I just switched to Textra last week only because I got Google Keyboard and it has Bitmoji option from the keyboard and I couldn't send a gif or Bitmoji through the keyboard on stock messages. I have used Handcent in the past and most recent Textra until I got my 7 edge and could do the tones for each contact and I liked when you used to have the circles at the top for favorites in the Samsung stock messages. Plus the stock matches your theme but anyways so last week I get Textra than I realize I can't get text on my watch making Textra the default I have the Gear S3 so i made stock my default again and figured I'll just use Textra when I want to send my dad a gif or Bitmoji through the google keyboard and now I got Oreo yesterday on my unlocked Note 8 and my friend Mary just texted me and I didn't hear it play Proud Mary LOL! So now Textra is back to being my default and i just won't see text on my watch having the specific tones is more important to me and I liked Textra and have used it before.

 

[jules966]

I also sent Samsung a feedback message regarding this issue. I have been able to set custom text alerts for specific contacts for over 10+ years! The Razor I had back in the mid 2000's had that feature. So, as advanced as Samsung phones are it is absolutely ridiculous that it's 2018 & the Note 8 doesn't have this feature. Samsung better get it together.

 

[Nite12]

I just sent an email to Samsung with the response that yes it was removed and a "sorry for the inconvience". It will be re considered with more feedback that Samsung gets. Anyone figure out a work around?

 

[tech_dog]

I just switched to Verizon's messenger, which still supports custom text tones. I liked the android messenger better by every other measure, but for me the custom notification tones are a must-have feature.

T.

 

[Patholy]

Please fix the new problem that was created with the Oreo update. The problem is the loss of the ability to assign individual message notifications.

 

[hallux]

Please fix the new problem that was created with the Oreo update. The problem is the loss of the ability to assign individual message notifications.

Please understand that this site has no official affiliation with Google, Samsung or Android. This is not the place to make direct requests such as the one you have made.

 

[TDSI]

Unfortunately, it seems that Google has removed the ability to assign contact-specific notification tones from Android 8.0 (Oreo), so it isn’t possible at the moment. Of course, it’s possible that they’ll add this feature back in at some point, but nobody here is able to predict when (or even if) that will happen.

One potential work-around exists, but it involves using Android Messages instead of the stock Samsung messaging app. Download Android Messages from the Google Play store, then open the app and start a conversation with someone. While in the conversation view, tap the menu button (three vertically-stacked dots in the upper right corner of the app), then tap “People & options.” This will present you with the option to assign a ringtone to this conversation. If you ever delete this conversation, however, you’ll have to go through this process again to re-assign your desired ringtone.

If you decide to use Messages as a work-around, you’ll also want to make it your default messaging app. On your Galaxy, open Settings -> Apps, then tap the three-dots menu in the upper right. Tap Default Apps -> Messaging app, and change the default to Android Messages.

This is all true. Especially if you delete a conversation in Google Messenger, then the individual ring and notifications go away. One more thing to mention. If you have the Gear 3 Watch and you default to the Google Messenger on the phone, you will no longer get the text messages on the watch. So, I was forced to keep the stock Samsung messenger app for that reason. Also today, it seems that gif files can no longer be added to the stock messenger app.

 

[45Shield]

I just switched to Textra last week only because I got Google Keyboard and it has Bitmoji option from the keyboard and I couldn't send a gif or Bitmoji through the keyboard on stock messages. I have used Handcent in the past and most recent Textra until I got my 7 edge and could do the tones for each contact and I liked when you used to have the circles at the top for favorites in the Samsung stock messages. Plus the stock matches your theme but anyways so last week I get Textra than I realize I can't get text on my watch making Textra the default I have the Gear S3 so i made stock my default again and figured I'll just use Textra when I want to send my dad a gif or Bitmoji through the google keyboard and now I got Oreo yesterday on my unlocked Note 8 and my friend Mary just texted me and I didn't hear it play Proud Mary LOL! So now Textra is back to being my default and i just won't see text on my watch having the specific tones is more important to me and I liked Textra and have used it before.

Textra absolutely works on the Gear S3 watch.

 

[srvctec]

Please fix the new problem that was created with the Oreo update. The problem is the loss of the ability to assign individual message notifications.

You want Samsung to fix it if they are the ones who broke it? Go here and send them a message. I did and they responded, saying if they get enough complaints they might bring it back.

https://t.co/BoCvDkfBlv

 

[dakotanut]

Isn't this a Contacts issue and not a messaging problem? I set my notifications for people in my contacts list. Not my messaging app.

 

[ManiacJoe]

Yes, the issue is the Contacts app for some phones.

The workaround with some messaging apps is to assign a notification sound to a thread with the desired contact.

 

[Easycure1974]

No!! They need to quit following Apple!! This is what ruins it for a lot of people. They have it then take it. There should be no excuse for this on any device this day and age.

On iPhone you can have personalized sms tones

 

[M Antonette J]

The removal of personal notification tones has pissed me off as well!! In addition my "Smart lock" is not working properly. I do NOT like this Oreo update... They reeeeeaaaaally need to ADD THE INDIVIDUAL NOTIFICATION SOUNDS CAPABILITY BACK!!! PRONTO!!!

 

[hallux]

To anyone complaining that "they" need to restore the feature, unless you complain to "them", your voice will not be heard. I suggest contacting at the least your device manufacturer, if not Google also (we're not 100% certain on what level it was removed) and voice your complaint. Writing here is not a complaint to any party that can make this change.

 

[Rukbat]

Since it's removed in the Pixel, we can safely assume that it was removed from Oreo itself. I've sent a few communications to Google about this - at least give us the option. If someone doesn't want it they don't have to use it. (The same with having the USB choice sticking. We shouldn't have to choose MTP every time we plug a connector in.)

 

[boca724]

Just got off with Samsung Chat about this issue.
He told me to bring it to Best Buy and they will fix it for you?? here is snippet of chat with Naresh j
8:41 PM
where do i send a complaint
8:41 PM
?
8:41 PM
not about you.. about this downgrade
You can take the phone to Best by store to get it fixed. I'll help you with the Feedback link.
8:41 PM
Where you can share your feedback.
8:41 PM
Here is the link: https://us.community.samsung.com/t5/Community-Feedback/bd-p/CommunityFeedback
8:42 PM
8:42 PM
best buy will fix the message issue?

Yes, they'll fix.
8:42 PM

Is the above link accesible?
8:43 PM
8:43 PM
yes
8:44 PM
best buy free??

Yes, they fix it for free.
8:44 PM

Is there anything else that I can assist you with?
8:45 PM
Anone try this??

 

[maddie1128]

If I use Message+ (Verizon) am I understanding correctly that the update won't affect the custom tones?

 

[ManiacJoe]

It is not the messaging app that is the problem. It is the phone makers and/or Google via Android.

Google's phones and Samsung's phones are missing the feature for Android 8.
LG kept the feature, at least for the V30 upgrade to 8.0.