No pop-up notifications on locked screen.

Vigolec

Member
May 11, 2021
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Hi,
I can not get pop-up windows with notification on locked screen. Despite i tried every single option, I get only icon on locked screen. Any idea?
Samsung Galaxy s21 ultra 5g.
 
Last edited:

B. Diddy

Senior Ambassador
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Mar 9, 2012
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Welcome to Android Central! Do you mean a standard lockscreen notification? "Pop-up" notifications (i.e., banner notifications or toast notifications) don't appear on the lockscreen.

What are your lockscreen notifications set to in the system settings? Is it set to "Show all information"?
 

Vigolec

Member
May 11, 2021
13
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0
I mean banner notifications. Yes, system setting is "Show all notifications", lock screen notifications are on. When screen is off, I just hear sound and on screen shows icon de app, for example Whatsapp or Messenger. When screen is on and I'm using phone, I got normal banner notifications over the screen. On my previous Mate 20 pro, with lock screen I get sound and banner at the top of the screen.
 

mustang7757

Super Moderator
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Feb 6, 2017
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I mean banner notifications. Yes, system setting is "Show all notifications", lock screen notifications are on. When screen is off, I just hear sound and on screen shows icon de app, for example Whatsapp or Messenger. When screen is on and I'm using phone, I got normal banner notifications over the screen. On my previous Mate 20 pro, with lock screen I get sound and banner at the top of the screen.
Hi welcomed to AC!

Go to settings>lockscreen>notification>choose detailsScreenshot_20210513-131714_Settings.jpg
 

Vigolec

Member
May 11, 2021
13
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0
Hi,
That's exactly my setting. Still just icons. Everything is seted to show banners. Show details, show on lock screen. But still icons. Ghrrr... Phone is new and I finish configuration just a few days ago. I'm afraid that only way is factory reset ������
 

mustang7757

Super Moderator
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Feb 6, 2017
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Hi,
That's exactly my setting. Still just icons. Everything is seted to show banners. Show details, show on lock screen. But still icons. Ghrrr... Phone is new and I finish configuration just a few days ago. I'm afraid that only way is factory reset ������

Ok let's do a test,turn AOD off and see if you get icons still?
 

Vigolec

Member
May 11, 2021
13
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Didn't help.
But I noticed strange thing.
Only one application can wake up screen and show banner notification - messages from Samsung. What's interesting, when I get message from whatsapp for example, on lockscreen I see only icon. But when I get after that text message in Samsung Message app, both shows on banner notification on locked screen.
 

mustang7757

Super Moderator
Moderator
Feb 6, 2017
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Didn't help.
But I noticed strange thing.
Only one application can wake up screen and show banner notification - messages from Samsung. What's interesting, when I get message from whatsapp for example, on lockscreen I see only icon. But when I get after that text message in Samsung Message app, both shows on banner notification on locked screen.
Ok try this , go settings>notification>set details>also tap breif pop up settings show when screen off and tap included apps the apps you like , then in advance settings check those there as well.Screenshot_20210513-164215_Settings.jpgScreenshot_20210513-164227.jpg
 

Vigolec

Member
May 11, 2021
13
0
0
I'll try in the evening. But finally I've found a solution, which is good enough for me.
I discovered, that when set "double tap screen wake up", its OK then. When I hear sound and see icon on the screen, then just have to double tap screen, which is waking up and I see all banners notifications. Seems like the problem is, that none of applications, except Samsung Messages, can wake up screen. Thank you guys for your help.
 

mustang7757

Super Moderator
Moderator
Feb 6, 2017
95,318
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I'll try in the evening. But finally I've found a solution, which is good enough for me.
I discovered, that when set "double tap screen wake up", its OK then. When I hear sound and see icon on the screen, then just have to double tap screen, which is waking up and I see all banners notifications. Seems like the problem is, that none of applications, except Samsung Messages, can wake up screen. Thank you guys for your help.
You dont have AOD set to always display?
 

Terrierag

New member
Jun 29, 2021
1
0
0
I'm having the same problem as Vigolec, Samsung S21 5G. No pop-up for the message app on lock screen, just the icon shows. Banners show fine when the phone is unlocked. Other than double tap is there a better solution?
 

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