No Service until reboot

PogoMips

Member
Dec 7, 2012
11
0
0
Visit site
Hi,

lately I experienced something weird with my phone. It's now the second time this week that this happens to me.
I've had the phone since it first came out and I never had this problem before.
At some point I'll get "No Service" and the phone never regains it. The first time I noticed it, it lost the service at work and I noticed it at home, where I usually have full bars.
But I still did not get any until I rebooted the phone. It looks like this in the battery usage screen



Someone got any ideas?
 
Last edited:

greydarrah

Well-known member
May 5, 2010
3,047
222
0
Visit site
You could try going in and out of airplane mode, to save the time of a reboot.

It could be related to a problem with the carrier. Who are you using?
 

Bobinnv

Member
Nov 30, 2010
7
0
0
Visit site
This happens to me about every 3 or 4 weeks since I've had the phone - the little signal strength icon is empty, and if I try to make a call it tells me 'no service'. Toggling airplane mode doesn't fix it, but a reboot does. I don't think it is my carrier, AT&T, because I never experienced the problem with my previous phone (iPhone 4). Did anyone find any solutions?
 

planoman

Well-known member
Aug 12, 2010
3,605
94
0
Visit site
Was wifi involved such as connected to a wifi network then going out of range of wifi before turning wifi off?
 

Bobinnv

Member
Nov 30, 2010
7
0
0
Visit site
I don't think WiFi was involved.. Certainly not today when it happened - I was at home in constant range of WiFi.


Sent from my Nexus 4 using Android Central Forums
 

Matt Speas

New member
Jun 17, 2013
4
0
0
Visit site
Just got off the line with Straight Talk support. They are showing no issues with the network. So it must be a Jelly Bean issue... Interestingly, I turned off WIFI be fore my last reboot and have not lost signal yet, which is the longest it has gone... Phone worked great the first two days I owned it.
 

Matt Speas

New member
Jun 17, 2013
4
0
0
Visit site
Ok, well, I went thru everything Google Play support suggested, culminating in a full factory reset where I did not restore my apps and settings. The issue persisted. Google is sending me a new phone in exchange for the old one. The issue that has caused this remains a mystery, unfortunately. Hopefully it won't rear its head with the new phone!
 

rhea

Well-known member
Aug 2, 2011
392
3
0
Visit site
Ok, well, I went thru everything Google Play support suggested, culminating in a full factory reset where I did not restore my apps and settings. The issue persisted. Google is sending me a new phone in exchange for the old one. The issue that has caused this remains a mystery, unfortunately. Hopefully it won't rear its head with the new phone!
Interesting. I've noticed mine (same ST AT&T) has been doing that a lot lately. I didn't know if it was my rom (XenonHD--very unlikely) or the phone. Let us know what happens with your new phone. I've had mine since the new sales in February. Thanks.
 

jgstevens

New member
Apr 8, 2011
2
0
0
Visit site
I have the same thing happen a couple of times a week. Thought at first it was the area that I'm in (Chicago), but no, it is also happening at home (Detroit) where i used to have a really good connection. I'm TMO and this did not happen with my last phone (NexS). It takes a full reboot to get service back and seems to have something to do with WIFI and BTH when both are off service loss is days away. Since BTH stutters i don't use that much any more. This has been the worst phone i have ever owned.