no sound with text messages

[bmartlaro]

I have just recently upgraded my LG G Flex d959, service through t-mobile, to Android 4.4 kitkat. Since I performed the upgrade my device doesn't alert me when I get a text message. Most of the time it does, but every so often it is just like it's on silent. Any ideas what the problem may be?

Posted via Android Central App

 

[habner]

Unfortunately, I don't have a solution, but my Galaxy S4 is doing the same thing after the "upgrade". I can have the phone in my hand when I get a text message so I'm positive there is no notification. I know it's not just a case of me not hearing it.

 

[tierra22]

Hi I figured it out! If you have the music/apps and games volume off it won’t annouce new message alerts—find this under the pull down thingie at top of phone (sorry I’m an iPhone user but wanted to help) there is a phone symbol and a volume bar right after the volume bar is the round settings symbol with the gear in it—click that and then go down to music videos games and turn the volume bar way up. It totally works! Before I found this we had tried everything including replacing as card! Hope that helps!