Not a communication devicee

[pduffer]

I just got off phone after an hour with Acer's customer support. I contacted them regarding the extremely low microphone recording level on my Iconia Tab A500. Their determination is that my tablet is functioning at 100%. They stressed several times it is an entertainment device and not a communication device. They said it is not designed for using Skype orFring. Suggested I buy their Windows tablet instead if I wanted something that would allow use of voice communication services.

So despite the fact that I love everything about the Iconia, I guess I will take it back to Best Buy and buy a brand that is not purely an entertainment device instead.

 

[pduffer]

Update ... apparently I was mistaken in the mic volume related to using Skype. I was basing my evaluation based on the call testing service in Skype, which played back my voice recording so low I had to strain to hear it. I called a co-worker on Skype this morning to test, and she could hear me fine. So, while I'm still not happy with the response from Acer customer support, I have to report that my Iconia Tab A500 can indeed be used acceptably for Skype calls.

 

[footysr]

hehe... You went and got all worked up over nothing!

Pretty sad customer support trying to send you to the Windows tab, but you get the last laugh! Glad it worked out.