Not working with my airave

[danimal069]

Hello all. New to android and the forums. Coming from a Pre. I love the Optimus but am having trouble getting my phone to work with my airave. Any suggestions would be greatly appreciated.

 

[hammersfd#WN]

Same problem here, with my wife's Optimus. Haven't been able to find a solution......

 

[Kevin OQuinn]

Call airave tech support. If you have the white list set up you have to go online and add the phone. I had this problem with my EVO and they had to reset my airave to get it to connect.

 

[smccloud]

No problems with mine, and I have a whitelist setup.

 

[kalex]

Do u have Samsung one or new Airvana? I have airvana and it seems to work. not great but works. My samsung one was better. this one tends to jump from 3G to 1x. weird

 

[hammersfd#WN]

I have the Samsung. I'm gonna try and restrict it tonight and see if that helps, I've had it on allow all..

 

[kalex]

If you had it allowed all, it should be working fine. if not call airave support and ask them. number is 866 556 7310. that should get u directly to airave support

 

[danimal069]

I have the original airave and i didnt limit who can get on it. So my best bet is to call airave customer service? All other sprint phones that enter my house seem t get full bars.

 

[kalex]

Yes your best bet is to call them. Specially since other phones get full signal

 

[3wires]

Thanks for popsting the support number (866-566-7310). I also thought my new Optimus S wasn't using the Airave.

The Sprint rep told me Optimus signal strength bars will vary a lot when on Airave. I am sitting 10 feet from my Airave, but show just 1 or 2 bars; sometimes none. I tried several free signal strength apps, to see what tower I was using, but that didn't help.

To get the REAL answer, dial *99 to check your Airave connection. A recording will tell you if you are connected through Airrave.

By the way: When making the *99 call, my phone showed 5 bars.

 

[smccloud]

Thanks for popsting the support number (866-566-7310). I also thought my new Optimus S wasn't using the Airave.

The Sprint rep told me Optimus signal strength bars will vary a lot when on Airave. I am sitting 10 feet from my Airave, but show just 1 or 2 bars; sometimes none. I tried several free signal strength apps, to see what tower I was using, but that didn't help.

To get the REAL answer, dial *99 to check your Airave connection. A recording will tell you if you are connected through Airrave.

By the way: When making the *99 call, my phone showed 5 bars.

The reason you are seeing the bars vary is due to your phone prefering a 3G connection. If you have WiFi at your house, connect your Optimus to that and you should see the 5 bars at "idle". I did that and I have no issues but if I forget to turn WiFi on, my signal is all over the place.

 

[danimal069]

The reason you are seeing the bars vary is due to your phone prefering a 3G connection. If you have WiFi at your house, connect your Optimus to that and you should see the 5 bars at "idle". I did that and I have no issues but if I forget to turn WiFi on, my signal is all over the place.

Tried this still have no bars. Also dd the *99. Had full bars during the call but as soon as i hung up, back down to zero.. Just have to gear up for the cat and mouse game with airave support.

 

[danimal069]

Ok all. I think I have it. I show no bars before I make any calls. Once I dial and hit the green button my Optimus seems to connect. I get the beeps plus I look and see full bars. Once I hang up Zero bars. But it works when call is in progress. Ive called 3 different people and its worked every time. Post and let me know if the same works for you all.
Dan

 

[smccloud]

Ok all. I think I have it. I show no bars before I make any calls. Once I dial and hit the green button my Optimus seems to connect. I get the beeps plus I look and see full bars. Once I hang up Zero bars. But it works when call is in progress. Ive called 3 different people and its worked every time. Post and let me know if the same works for you all.
Dan

Hmm, not sure since I have full bars when in range of my Airave when I have WiFi on but not with it off.

 

[danimal069]

Hmm, not sure since I have full bars when in range of my Airave when I have WiFi on but not with it off.

Wifi on-off doesnt matter for my phone. Zero bars until I actually place the call. Im running the original airave if that makes a difference.

 

[jimt1029]

Probably Not an Issue

I've had a Palm Treo Pro for over a year that does the same thing. Full bars 1x connection when making/receiving calls from Airave, but shows 0/1 bars 3g when not being used. I never miss a call.

Airave is a 1x device, but I get a very weak 3g signal in my house. I seems that even though it doesn't show it, that the 1x connection is always available in the background, and that is used for making/receiving calls.