Note 20+ Ultra, Gallery photos hidden, permissions

[Buschik]

Hello all,

Damn glad to be here .. yesterday my phone decided to hide all the Gallery folders and photos. They are still present and usable in File Manager, but Gallery itself is empty, 'cept for empty Recents and Favorites folders. I've gone in and checked permissions for Gallery, and every app or folder that uses Gallery is set to "Allow", or "Allow while using app" depending on option available. I have even done a Reset, tho not factory yet, waiting on all folders to copy onto the PC before I wipe it and start new.. I can tell its a stubborn permission hiding them bc when I - first - click Gallery, all the photos, folders appear for a micro second then disappear.

I've watched couple dozen YT vids how to get the folders to reappear, they are - not - gone, I can see them in File Mgr. I have gone into Apps, Gallery, and cleared Cache and Data many times, clicked Force Stop both before I cleared, and tried again after cleared, on other tries. Restarted phone each time, hoping the folders info would repopulate .. no change.

I can use File Mgr to pick a photo to attach to a txt tor email, it's the only workaround atm ..

Short take:
Cleared cache and data many times
Checked all possible permissions on Allow (or Allow while using app)

.. waiting for all folders to copy out, then doing a wipe, reset ..

EDIT: Is it possible to REMOVE / UNINSTALL Gallery, then reinstall to get all permissions reset to "normal working settings"? Or re-d/l it to overwrite the present one? (not update)

Paula

 

[B. Diddy]

Welcome to Android Central! What directories are the photos in? Using the file manager, go into those directories and make sure there isn't a file called ".nomedia" present in any of them. That kind of file instructs the system to ignore that directory when scanning for media and having it show up in the Gallery app.

 

[Buschik]

Hey B, thanks for replying .. did a search, no ".nomedia" found in folders or anywhere

 

[B. Diddy]

Are the images saved to Internal Storage or an SD card?

 

[Buschik]

They're on both .. internal and SD .. and I can get to both thru File Mgr/Images, or /Videos .. just .. Gallery is bein' a turd ..

 

[B. Diddy]

Can you test with another gallery app, like Google's Gallery (which is a lite version of Photos) or Piktures?

 

[mustang7757]

Welcome to AC!
You can try resetting the gallery app by long pressing it then tap info>go to storage and clear Data and force stop the app in case it's glitching but can't uninstall but this method resets the app

 

[mustang7757]

Then once you do this go to my file app and look under camera or DCIM and can long press the photo and choose move to Google drive or else where see what happens

 

[mustang7757]

Often SD cards get corrupted also so try unmount it and see if gallery works properly after a reboot also

 

[Buschik]

Another version from App Store? idk, lemme chk ..

Welcome to AC!
You can try resetting the gallery app by long pressing it then tap info>go to storage and clear Data and force stop the app in case it's glitching but can't uninstall but this method resets the app

from top post: I have gone into Apps, Gallery, and cleared Cache and Data many times, clicked Force Stop both before I cleared, and tried again after cleared, on other tries. Restarted phone each time, hoping the folders info would repopulate .. no change.

 

[Buschik]

Can you test with another gallery app, like Google's Gallery (which is a lite version of Photos) or Piktures?

I can get to everything thru File Mgr, and now .. looks like Google Photos .. its just Gallery that's busted .. I have abt another hr of copying everything off the phone onto the PC, then I'll chk the SD card .. photos seem to be accessible thru everything - except - Gallery .. but when I click Gallery first time (after clearing, Stopping) the contents flash then disappear (clearly a permissions thing). So, with few more clicks, I can attach, thru /Images or /Videos .. just a pain ..

 

[mustang7757]

Another version from App Store? idk, lemme chk ..

from top post: I have gone into Apps, Gallery, and cleared Cache and Data many times, clicked Force Stop both before I cleared, and tried again after cleared, on other tries. Restarted phone each time, hoping the folders info would repopulate .. no change.

Ok if you tried that then try the SD card removal and reboot

 

[B. Diddy]

Also, check the Samsung Galaxy Store app on your phone to see if there's an update for the Gallery app. (Your phone might be too old for that, though.)