Note 3 having issues switching back to 4g lte in capable areas.

[Jorge Lavayen]

It seems like when my note 3 is in areas of low 4g lte signal, it automatically switches to 4g, which is ok I suppose, but when I get back to a high range of 4g lte area, it has a hard time switching back to 4g lte. This isn't the first note that does it, as I warrantied the other note 3 I had.

Is it software? Or hardware?

 

[rusty502]

I have noticed that occasionally mine will not show LTE when I return home, doesn't happen often, but if I toggle airplane mode it clears it up...not really a big deal to me...

 

[eckl]

Try to set the mobile network search from 'auto' to manual. Select your cell network manually. That works for me. Please try it out.

Sent from my SM-N9005 using Tapatalk

 

[danbee46]

How do I switch form auto to manual. I went into setting but couldn't find it.

 

[eckl]

Under settings. MORE NETWORK - MOBILE NETWORK - NETWORK OPERATORS. You can change the option there. It works on my note 3 and my wife's iPhone 5. I'm on Maxis network in Malaysia. The 2G/3G/4G seems to confuse the phone.....

Sent from my SM-N9005 using Tapatalk

 

[LawranceFong]

Updates:

What a bad 4G LTE Network by Maxis Communication.

1: Network start to turn from 4G to 3G on 22 Jan 2015 and network speed slower than snails...

2: Report at forum Maxis but help nothing, ask to remove SIM card and reset modem.(75MBps),If problem still exist go to nearest center.

3: 27 Jan 15 Report at Maxis center QueensBay.Do the same procedures, ask me to wait 2 days then go back only they replace modem/simcard by (Vicky).

4: 29 Jan 15 Check back problem at forum Maxis,all history about LTE modem are deleted including other users.

5: 30 Jan 15 Call to Maxis Technical 1800 82 2000 (Waste about 45mins) to troubleshoot, at the end asked to wait another 5 working days.

6: 04 Feb 15 8:30PM walk in Maxis center at Queensbay Mall again.They replace modem to test found problem solved.

7: (a)Why not they replace the modem at the first visit ?Why still need to delay or waste customer time till 2 weeks time ?Any compensation to your valuable customers?