Note 3 Lag Issue

[Kenneth Dumesnil]

I need help please. My Note 3 works fine with one exception. When I am using my phone browsing the Internet or using an app. It's fine. But at that point when I decide to use the phone to call someone, there is a huge lag. I'm talking about 15-20 seconds before the screen changes to the phone dial screen and starts the call. Any thoughts? Thanks.