Note 3 stopped syncing/downloading email

colleen03

New member
May 12, 2014
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I have been playing with my settings all morning and for some reason my email will not be downloaded to my phone anymore as of 345pm yesterday. I have changed to settings to accept 100 emails and have rebooted. Anyone have the same problem? Im in a HUGE stop being able to work mode. HELP!:'(
 
I have been playing with my settings all morning and for some reason my email will not be downloaded to my phone anymore as of 345pm yesterday. I have changed to settings to accept 100 emails and have rebooted. Anyone have the same problem? Im in a HUGE stop being able to work mode. HELP!:'(

Have you tried logging in from a PC to make sure your email acct want compromised? This happened to me. Worth a try. Otherwise you could try going into the app manager under settings and clear the cache and data on the email app. Then relink your email acct.

sent from my Samsung Galaxy Note 3 using Tapatalk
 
Same thing happened to me yesterday. Turned out somehow the date setting on the phone was changed from automatic syncing to network to some date in the past (some date in April - my guess is mail app got confused by that and stopped checking for new email). Anyhow, after I changed the date setting back to automatic emails started immediately flowing again.
 
I think it also doesn't collect on the weekends by default.

Posted via Android Central App

In the settings it'll say turn on or off peak time. So.. This could very well be it.


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Sent From my Note 10.1
 
Master Sync from notification shade, you probably have this.

Weekend sync turn on:
Email app - Phone Menu button - Settings - Account Settings name touch - Account Settings account touch - Sync Settings touch - Sync Schedule touch - turn on Sat & Sun.

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Sent from my N9005 using Tapatalk Pro
 
got the same issue all of a sudden. Been working fine for a year and still works on 2 of the 3 accounts. Tried the things suggested here but no go. Just get the message "Load more messages". Screen indicates the last update was June 2 at 11:01 PM. Anybody else got an idea?:-[
 
Hi, i am using hotmail all this while, have problem with the default mail app, even i setup "sync all" emails, it is still limited to 1 month or lesser.
Even i've changed phones from samsung to lenovo to xiaomi/redmi, i still face the same problem, cant see the emails more than a month.
Need help urgently. Thanks.
 
Mine's just started to do this on Friday. I've checked the things suggested and they haven't helped. Now going to delete the account and reactivate it.
 
Have you had any luck with this issue? Earlier this week I realized I was having the same issue on my Galaxy S4. The last time mail was downloaded on the 1 account of 4 on the device was Aug 11th. Mail sends from that account just fine but will not download. I have tried everything short of deleting the mail account from the device and setting it up from scratch. I'm also desperately trying to avoid a factory reset.