Note 4 camera focus problem

[slickvol]

I returned a new Samsung Note 4 because the camera would not focus. I have the second one now and I have the same problem. It will eventually focus after either tapping it against my hand or placing the camera within a few inches of an object. Is this a known problem that Samsung is ignoring or have I won the lottery with the only 2 devices that won't work? Is there anything to correct the issue?

 

[B. Diddy]

Welcome to Android Central! Just to be sure--is there any protective plastic film over the camera lens? If it's still on, it might prevent the camera from focusing easily.

 

[Miller6386]

Yes this is a known issue

 

[dpen15]

That happens to me as well on closer shots that the pic, e.g. texts on a paper receipt, could go off focus... and have to either tap on screen to force refocus or move the phone a bit farther/closer to make it aotofocus until I get it acceptable.

 

[aoshia]

Just got my third Note 4 today and it finally seems to be free of this issue. We'll see though. The first one lasted a month before it got problematic. It's common with this phone, as sad as that is to say.

Posted via the Android Central App

 

[Jay Sacks]

It's an issue all hope will go away in time… except those of us that have it. I shake mine and it seems to work. Not a big camera user otherwise I would keep returning.