Note 4 Erratic battery behaviour

[dom1231]

Hey guys
Been having some issues with the note 4 and not sure whats the root cause. Today my battery was at 35% then my phone died and was in a continuous reboot cycle every time the home-screen would flash up saying 0%. It only stopped when i pulled the battery and reinserted it and it went back up to 19% then died completely until i charged it again. Attached some photos, Thanks for the help.

 

[Rukbat]

See the huge sign saying "DENDRITE"? No? That curve in the first screen capture says it. That instant drop to 0, then the battery is back to more than 0 charge if you turn it on again.

The battery has to be replaced. (Since you can get one for $13, it may not pay to fight to have it replaced under warranty, although it IS a manufacturing defect. (Actually a design defect - lithium batteries do have the problem and there's nothing anyone can do about it yet, so the manufacturer should replace the battery under warranty - but they probably won't.)

See Lithium Battery Dendrite links to learn all about dendrites.

 

[dom1231]

Thank you, will order one and report back.