Note 4 issues

[PainFX]

have Note 4.. love it.. except the dreaded Sim Card error message keeps popping up.. same problem as on other Samsung phones like S4 S5 in other threads/forums.. anyone else getting the Sim Card error message
View attachment 176975

Are you using a verizon phone on ATT or Tmobile? If so, that is why.

 

[Stakeouttoo]

Are you using a verizon phone on ATT or Tmobile? If so, that is why.

Verizon phone with their service for many years thru many phones.. never used ATT or TMobile... had the same issue with Note 4 on Kit Kat before installing the Lollipop udate .. still continues so it's NOT Lollipop that is the cause

 

[Dominick079]

Well with anything, you can have problems. One thing I never do is buy the new one when it first comes out. If there are some issues, I let them figure that out and then I buy the later manufacturered ones.

Did you buy from an individual? Do you still have warranty?

I agree I never buy a new phone as soon as it comes out. I usually wait about 3 months after the release. I haven't had any issues with my Note 4 even after the Lollipop update

Posted Via The AT&T Note 4

 

[Kelly Kearns]

I had my note 4 replaced once by at&t and another one is on the way. Problem is the phone automatically reboot itself a few times a day. Most noticeable reboots are while the phone is idle. I reset to factory over 6 times without luck; replaced two batteries; disabled android webview; brought it to att repair center, the technician ran a hardware test but didn't find any issue so he wiped the phone's OS and reloaded. All that didn't fix the issue. I removed the SD card and didn't install any 3rd party app; phone still reboots a few times a day.

So, att is sending me another one and this time, I will not update to lollipop and see what happen.

How do I disable firmware update on att note 4? I want to stay with kitkat.

You can't with AT&T unless you are rooted and the rooting has to be done before the Lollipop upgrade.

 

[Troy Jones78]

I love my note 4. I tried the whole Apple thing and couldn't get on board

Posted via the Android Central App

 

[bitburn]

Well, I for one had no problem at all since purchased new about 3 months ago. Although I did get rid of TouchWiz in favour of Nova Prime launcher and also using SwiftKey keyboard because it's just awesome. But, yeah, great phone.

Posted via the Android Central App

 

[anon(394005)]

Well with anything, you can have problems. One thing I never do is buy the new one when it first comes out. If there are some issues, I let them figure that out and then I buy the later manufacturered ones.

Did you buy from an individual? Do you still have warranty?

I agree I never buy a new phone as soon as it comes out. I usually wait about 3 months after the release. I haven't had any issues with my Note 4 even after the Lollipop update

May be I've just been lucky, but all my Android phones to date (HTC Thunderbolt, Note 2, and Note 4) have been problem free even though I picked them up immediately upon release (actually pre-ordered them directly from Verizon). I think there are just bad batches that can happen regardless if it's the initial release or later. Then it can just be the luck of the draw whether you get a bad one or not. Overall though, I think most OEM's do a pretty good job keeping the percentage of bad ones low considering the high number of devices they crank out.

 

[juliesdroidsync]

Rock solid with KitKat and with lollipop. I have a lot of apps, and believe it or not I use most of them, I happened to notice when I was logged in to the Play Store that I had a 152 apps.
Honestly, I don't know if that's high or low or average. what I do know is that my phone is amazingly rock solid, I do use nova launcher as I prefer it to TouchWiz.

I have animations turned off, with the nova settings set to faster than light. And everything works just the way I like it, no lag. I will say that I did not get the note 4 until it had been out for about 6 months though. and I will probably wait on the note5 upgrade as well. That is assuming that they don't remove the option for removable battery and microSD...

 

[Kelly Kearns]

May be I've just been lucky, but all my Android phones to date (HTC Thunderbolt, Note 2, and Note 4) have been problem free even though I picked them up immediately upon release (actually pre-ordered them directly from Verizon). I think there are just bad batches that can happen regardless if it's the initial release or later. Then it can just be the luck of the draw whether you get a bad one or not. Overall though, I think most OEM's do a pretty good job keeping the percentage of bad ones low considering the high number of devices they crank out.

I'm the same way with cars and all electronics, very, very rarely buy anything as soon as it comes out. If there is going to be a known issue, it is going to be discovered in that first batch.

Now that doesn't mean I think there will always be an issue or if one is discovered, that it won't be fixed. I just don't want to have to deal with the issue. If there is a problem with anything, it is going to be that group that buys the first batch that discovers it and has to deal with it.

 

[dave3389]

quick update with my phone issue. went into the samsung store today they were really good. looked at my phone and turns out there was some little bits of fluff etc from my works trousers covering the mic, he used a magnfying glass to see this. however one of the mics isn't working as it should be. but not bad enough for a repair as its still working/ again.

 

[Stakeouttoo]

still have the SIM Card not recognized issue.. actually getting worse.. it is intermittent.. called Verizon this morning.. one of the Cust Svc reps said she knew how to fix it.. ( I think not).. Verizon had sent me a new SIM card.. so she tells me to just remove and reinsert the old one.. I did.. still doing it.. called back get another Cust Svc Rep.. a different scenario.. finally I told them I wanted a real tech and they put me thru to one.. he said according to his bulletins that it is a known issue with the Note 4.. he said he didn't have a fix .. gave me the Samsung phone #..

called Samsung Tech Support.. the tech there said it was a software issue.. doubt it.. so he had me put my Note 4 into Safe mode.. I guess this is why all the new Samsung phones won't be coming out with Micro SD cards as they are blaming the problem on the apps on the micro SD card.. then he wanted me to go to the nearest Best Buy since they have a Samsung store there and have one of the techs check to see if all my apps are good and don't have a virus.. I laughed at him...still no fix although the rep said it might come down to a hardware issue with the SIM card not being seated in its slot properly( duh) I could have told him that.. looks like the problem will continue and Samsung has no intention of fixing it..

between Verizon and Samsung and all the rest of the companies .. not nice... looks like this will be a battle since a replacement phone will probably not make a difference since it's an issue across the board with this Note 4..

 

[Kelly Kearns]

still have the SIM Card not recognized issue.. actually getting worse.. it is intermittent.. called Verizon this morning.. one of the Cust Svc reps said she knew how to fix it.. ( I think not).. Verizon had sent me a new SIM card.. so she tells me to just remove and reinsert the old one.. I did.. still doing it.. called back get another Cust Svc Rep.. a different scenario.. finally I told them I wanted a real tech and they put me thru to one.. he said according to his bulletins that it is a known issue with the Note 4.. he said he didn't have a fix .. gave me the Samsung phone #..

called Samsung Tech Support.. the tech there said it was a software issue.. doubt it.. so he had me put my Note 4 into Safe mode.. I guess this is why all the new Samsung phones won't be coming out with Micro SD cards as they are blaming the problem on the apps on the micro SD card.. then he wanted me to go to the nearest Best Buy since they have a Samsung store there and have one of the techs check to see if all my apps are good and don't have a virus.. I laughed at him...still no fix although the rep said it might come down to a hardware issue with the SIM card not being seated in its slot properly( duh) I could have told him that.. looks like the problem will continue and Samsung has no intention of fixing it..

between Verizon and Samsung and all the rest of the companies .. not nice... looks like this will be a battle since a replacement phone will probably not make a difference since it's an issue across the board with this Note 4..

That sounds like a bad card reader to me. This has not been an across the board issue.

 

[Stakeouttoo]

all I've been reading is about a SIM Card problem as I posted about ..so it is just not my Note 4.. Verizon acknowledges it is a big problem if you contact their actual Tech support not one of the Customer Svc reps who try to do a tap dance thinking they can solve it when they can't.. the Verizon Tech referred me to Samsung....Samsung Support acknowledged it is a problem .. they will not admit to a hardware problem at first stating it must be a software glitch but then say it could be a hardware problem..

bottomline ... I would say it is across the board with not a fix in sight from either Verizon or Samsung..

if you or anyone else knows the fix please post...much appreciated

 

[chevyman29]

all I've been reading is about a SIM Card problem as I posted about ..so it is just not my Note 4.. Verizon acknowledges it is a big problem if you contact their actual Tech support not one of the Customer Svc reps who try to do a tap dance thinking they can solve it when they can't.. the Verizon Tech referred me to Samsung....Samsung Support acknowledged it is a problem .. they will not admit to a hardware problem at first stating it must be a software glitch but then say it could be a hardware problem..

bottomline ... I would say it is across the board with not a fix in sight from either Verizon or Samsung..

if you or anyone else knows the fix please post...much appreciated

I don't doubt your having a problem . but ive owned and used multiple units of the s3 note2 note3 note4 and know several people that have notes and have never seen that issue nor do I recall reading of others having that problem. question how many apps do you have installed ?
also why not try a replacement device ? it cant hurt and might solve the problem . I just don't think its a wide spread issue.

 

[Stakeouttoo]

I don't doubt your having a problem . but ive owned and used multiple units of the s3 note2 note3 note4 and know several people that have notes and have never seen that issue nor do I recall reading of others having that problem. question how many apps do you have installed ?
also why not try a replacement device ? it cant hurt and might solve the problem . I just don't think its a wide spread issue.

as I stated.. Verizon Tech thinks it's a major issue as they received bulletins from Samsung.. Samsung thinks it's an issue and no one has the fix ..or they don't want to have the fix if it means recalling them because of a hardware issue.. if you don't believe that about Verizon call their Tech Support
( not the Cust Svc Reps)
it's posted all over the place .. all you have to do is Google 'SIM Card not Recognized Note 4' or 'SIM card not detected'
[Q] Unable to detect sim card | Sprint Samsung Galaxy Note 4 | XDA Forums

also on the S4 et al
Samsung Galaxy S4 - " Sim card not detected - reboot " - Samsung - Android Smartphones

 

[chevyman29]

as I stated.. Verizon Tech thinks it's a major issue as they received bulletins from Samsung.. Samsung thinks it's an issue and no one has the fix ..or they don't want to have the fix if it means recalling them because of a hardware issue.. if you don't believe that about Verizon call their Tech Support
( not the Cust Svc Reps)
it's posted all over the place .. all you have to do is Google 'SIM Card not Recognized Note 4' or 'SIM card not detected'
[Q] Unable to detect sim card | Sprint Samsung Galaxy Note 4 | XDA Forums

also on the S4 et al
Samsung Galaxy S4 - " Sim card not detected - reboot " - Samsung - Android Smartphones

swap it for a new one i doubt you would have the same issue.

 

[billbryan516]

I'm having a problem within the SMS application where my texts freeze. I can go through the motions of texting and suddenly the whole sentence cranks out. I've noticed it more with certain contacts as well (where there are longer threads of text messages usually). I just cleared my cache but there's still just a little lag. Anyone having this issue? It is ONLY with SMS. It doesn't happen while typing in any other application.

 

[zoomis]

I've had my N4 since November with zero issues (until yesterday) and love the device.

Tried to charge the phone last night and received an error message saying

"Unable to charge

Unable to charge your phone. Make sure that you are using a Samsung-cmpatible battery and charger, and that your phone is properly connected to the charger."

Tried three different chargers (two were chargers that came with N4). Same message. Then watched the charger percentage crash...15%-1% within a few seconds.

Turned the phone off and left if off the charger overnight. Plugged it in this morning and got the error message twice but managed to charge it up.

I've just started searching for fixes (hopefully it's just a battery).

 

[Akshay Sapkal]

My Note sucks on multitasking..
If i open more than 5 apps at a time with one heavy load and other 4 mediate apps. The phone goes drunk and moves literally very slowly!
Is it the phone's problem or should i check out or do something on my side !

 

[Kelly Kearns]

My Note sucks on multitasking..
If i open more than 5 apps at a time with one heavy load and other 4 mediate apps. The phone goes drunk and moves literally very slowly!
Is it the phone's problem or should i check out or do something on my side !

I'm not sure why yours is doing that unless you have some app that uses an unusual amount today resources open.

I literally have 10+ apps open on my phone, 24/7 and have no lag.