Note 4 says "Unfortunately Phone Has Stopped" when pressing home key on a call.

Mallos42

New member
Oct 21, 2016
3
0
0
My Galaxy Note 4 has recently started giving the above error when I navigate away from the dialer while on a call. Here's the troubleshooting I've done so far to save some time. After this error comes up the first time, other apps will start giving the error as well. Note that the apps never actually crash or close, only give the popup.

Factory Reset
Fully updated
Wiped Cache Partition
Cleared app cache
cleared data in the com.sec.phone app, as well as the three separate phone apps
Attempted to clear data for SIM Toolkit as I found mention of that a few times in other forums, but SIM toolkit had 0KB of cache and data.

Not sure what else to do at this point. Any help would be appreciated!
 

Trending Posts

Forum statistics

Threads
956,464
Messages
6,968,371
Members
3,163,552
Latest member
dumpsterrentals68