I am using Note 4 (N910C) bought new 4 months ago but some times device behave weird. Sometimes device stays awake (cpu stays active) while screen is off and the device is not being used. When this state happen in the battery stats it can be seen that the awake line becomes strong and permanent and only solution is to restart the device.
After restart, device behaves normal for about 2 to 3 days and after that same problem persist. During this situation 4% per hour battery is consumed when device is idle.
In battery stats Android System and Android OS consume most of the battery when this problem happens. Otherwise device consume normal battery and I get about 6 hrs of screen on time.
I have tried several solutions like
Cleared cache.
Disabled some pre installed apps which i don't use like svoice etc
Disable sync services
Installed Gsam battery monitor but no-special process found other than android aystem which consume battery in problem state.
But nothing mentioned above really helped. The only known solution is restarting the device which help for like 2 days and problem comes again.
Device is not rooted and I am using original Samsung OS. Lollipop 5.1.1 and Marshmallow 6.0.1 both have same problem the later was updated via OTA. But nothing addressed the problem.
Please guide with the possible solution?
After restart, device behaves normal for about 2 to 3 days and after that same problem persist. During this situation 4% per hour battery is consumed when device is idle.
In battery stats Android System and Android OS consume most of the battery when this problem happens. Otherwise device consume normal battery and I get about 6 hrs of screen on time.
I have tried several solutions like
Cleared cache.
Disabled some pre installed apps which i don't use like svoice etc
Disable sync services
Installed Gsam battery monitor but no-special process found other than android aystem which consume battery in problem state.
But nothing mentioned above really helped. The only known solution is restarting the device which help for like 2 days and problem comes again.
Device is not rooted and I am using original Samsung OS. Lollipop 5.1.1 and Marshmallow 6.0.1 both have same problem the later was updated via OTA. But nothing addressed the problem.
Please guide with the possible solution?
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