Note 7 Not Routing Audio to Connected Bluetooth Device

[Android Central Question]

I got myself some BT 5.0 earbuds and they worked fine for a good while. Suddenly they stopped playing audio through the speakers.

I've unpaired and repaired, reset my phone, toggled media and call audio repeatedly, cleared both the Bluetooth and general cache and just about everything else I could think of.

It seems like the phone is connected to the Bluetooth earbuds, but no app will send audio to them. When I hit play on an app it will make a sliiight bit of white noise, otherwise there is no sound. I can get sound from my laptop, however.

When I connect a different pair of BT headphones the audio still comes out of the phone, so it's clearly something to do with the relationship between the devices.

I'm not sure what went wrong or how to fix it. Any suggestions?

 

[methodman89]

Is this a reworked replacement?

 

[arbitten]

Is this a reworked replacement?

No it isn't. It's an original bought at the AT&T store.

 

[mustang7757]

I thought they sold in some region the note 7 fan edition. The one your using is a recall didn't they block updates and all?

 

[methodman89]

96% of note 7s were returned.
You say bt works through 1 device.
Unpair and forget ALL bt connections and pairings.
Clear the cache partition and reboot.
Rediscover and pair the wonky device.
Good luck

 

[arbitten]

96% of note 7s were returned.
You say bt works through 1 device.
Unpair and forget ALL bt connections and pairings.
Clear the cache partition and reboot.
Rediscover and pair the wonky device.
Good luck

That's all happened already, as per my original post