I filed claim yesterday got an email from PayPal saying seller has submitted his info but could take up to October 3rd for the results October 3rd will screw the seller because he won't be able to return on his own oh well hopefully they get to it sooner I tried to handle it without going thru dispute but had no choice. I agree Samsung should make it easier for us that bought them for example I have a used car got a letter for recalled air bag I just took it in to get fixed no need to find original buyer a recall is a recall