Note 8 - Camera Will Not Launch

[Bryan Dougherty]

I have tried everything I could find and my camera still will not launch. As soon as I hit the icon, you can see it try to open and then close immediately.

This problem has been off and on for many months. One time it seems like it fixed itself, another time it was only fixed after a full factory reset.

Now, a full factory reset has not even been able to correct the problem.

Other articles I've read seemed to suggest another app may somehow be the culprit. I did a full reset and no other apps were installed yet and the camera still would not open.

Any help or suggestions would be appreciated. I've tried every suggestion I could find out there, regular restart, clear cache, clear data, full factory reset, nothing. The phone seems fine otherwise, but I cannot continue with this device without a functional camera.

Thanks.

[Note - Any other app that tries to access the camera fails to do so. The messages vary, but it usually does nothing or says something like "camera in use by another app". I can go and force stop the camera but as soon as I try to launch it again it just closes immediately.

Yes, this occurs in safe mode as well.

 

[mustang7757]

I have tried everything I could find and my camera still will not launch. As soon as I hit the icon, you can see it try to open and then close immediately.

This problem has been off and on for many months. One time it seems like it fixed itself, another time it was only fixed after a full factory reset.

Now, a full factory reset has not even been able to correct the problem.

Other articles I've read seemed to suggest another app may somehow be the culprit. I did a full reset and no other apps were installed yet and the camera still would not open.

Any help or suggestions would be appreciated. I've tried every suggestion I could find out there (regular restart, clear cache, clear data, full factory reset, nothing. The phone seems fine otherwise, but I cannot continue with this device without a functional camera.

Thanks.

Download another camera app see if same issue?

 

[B. Diddy]

Welcome to Android Central! Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-36242