Note 8 Volume controls reset for no reason?

[manhattan123]

Has anyone experienced this? The volume controls on my Note 8 reset just about every day to zero.

Ringtone, Media, Notifications, System...all change to silent, and I have to manually bring them back up. It seems to hold for a while at my preferred level, only to have it happen again later.

What causes this? Is there a way to prevent it?

Thanks.

 

[B. Diddy]

Is Do Not Disturb scheduled to turn on at a specific time?

 

[mustang7757]

I agree check DND, if that's not the issue safe mode to see if any 3rd party apps causing the problem

 

[manhattan123]

Thanks for the response folks. Do not disturb was not on, in fact I had to search for it, I didn't even know where it was, but it hadn't been inadvertently turned on.

I haven't added any new apps in about 3 months, and this just started happening last week, so I don't know if it could be one of them, but I'll check to see if it's an app.

It's very frustrating when a somewhat major control on the phone just changes for no apparent reason.

 

[mustang7757]

Thanks for the response folks. Do not disturb was not on, in fact I had to search for it, I didn't even know where it was, but it hadn't been inadvertently turned on.

I haven't added any new apps in about 3 months, and this just started happening last week, so I don't know if it could be one of them, but I'll check to see if it's an app.

It's very frustrating when a somewhat major control on the phone just changes for no apparent reason.

Quickest way is safe mode to determine if a 3rd party app causing this .

 

[B. Diddy]

I agree with mustang7757, here are the steps: https://www.t-mobile.com/support/devices/android/samsung-galaxy-note8/safe-mode-samsung-galaxy-note8