Note 9 Dual Speaker Issue Possible Cause

[NyxieStyx]

I dont know if this helps, but I literally found this out about 5 minutes ago. If I cover the sensors to the left side of ear speaker, the ear speaker turns off until I uncover it. It might be a software issue tied to whatever sensor that is.

Additional Info: covering that censor cluster shuts off the speaker for YouTube and spotify. I'll update the list as I try it with more apps

Edit: I was only able to trigger this issue while using a voice chat (Discord app) on my phone in addition to those apps.
So it might have something to do with the microphone and the speakers being active at the same time while covering the censor cluster.

 

[chanchan05]

Probably not a software issue. Something covering the sensors would indicate to the phone that something is covering it up. Obviously that would muffle the other speaker leading to unbalanced sound It might be autoshifting. Mono sound is better than unbalanced sound. The question is, does the quality of the sound in the other speaker change.

 

[SpookDroid]

If that's using speakerphone, it's the phone 'thinking' it's flipped, so to avoid losing sound, it switches to just using the bottom one.

 

[Beansr519]

I just noticed Saturday that my earpiece speaker doesn't work on spotify netflix, directtv now... the only thing covering it is my screen protector. i read somewhere that there may be an update to fix this, but has anyone else have any info on this?