Note 9 screen issue

[Mattdels]

Did you get a replacement? I had to get a refurb. Verizon refused to send a new one since phone was just about a year old. Thankfully no screen issues on replacement yet. Btw ive seen a few posts on reddit about this same issue. Not very widespread but it does happen.

They offered me the refurbishment one, I declined. To me this is not an even exchange. I'm getting nowhere at this point with this issue. Samsung won't do anything either, well they offered to repair it but I don't trust having it being taken apart. I've read bad reviews of Ubreakifix and Samsung's third party mail in shop crack the back glass of the phone and dinged up the aluminium frame. Wish I had gone with the Note 10 plus instead. This is B.S.

 

[Thinair1911]

The first phone: the screen was broken, cracked, sharpe edges, junk. The replacement has the funny irregular lighting.

 

[ansa82]

I got a replacement phone yesterday from BB for one with a broken screen. This "new" Note9 has the same anomaly in the screen.

That sucks! I would def take that back to them

 

[ansa82]

They offered me the refurbishment one, I declined. To me this is not an even exchange. I'm getting nowhere at this point with this issue. Samsung won't do anything either, well they offered to repair it but I don't trust having it being taken apart. I've read bad reviews of Ubreakifix and Samsung's third party mail in shop crack the back glass of the phone and dinged up the aluminium frame. Wish I had gone with the Note 10 plus instead. This is B.S.

I took a Verizon certified like new refurb and it's literally exactly like new. No screen issues (so far lol) and everything is perfect. I've had a handful of times ive had to get a refurb and honestly have never had an issue with them

 

[ansa82]

They offered me the refurbishment one, I declined. To me this is not an even exchange. I'm getting nowhere at this point with this issue. Samsung won't do anything either, well they offered to repair it but I don't trust having it being taken apart. I've read bad reviews of Ubreakifix and Samsung's third party mail in shop crack the back glass of the phone and dinged up the aluminium frame. Wish I had gone with the Note 10 plus instead. This is B.S.

Ps I would refuse having a 3rd party repair it as well. That sounds awful. Honestly in your situation maybe if Samsung sees this defect, there's a good chance they will send you out a replacement. Unless it's an easy repair

 

[pete liotas]

Does anyone have an issue with there screen , when you press on the screen it sounds like it's cracking is this normal??

 

[mustang7757]

Does anyone have an issue with there screen , when you press on the screen it sounds like it's cracking is this normal??

No not normal , send it in for warranty to Samsung

Edit: check it first without a case and screen protector

 

[Furrfurr]

This exact problem/picture just showed up on my phone yesterday. I've had my note 9 for a little over a year with no issues. What could this be?? It's driving me mad. Here's a photo I attached. Please help.

 

[Furrfurr]

I thought the same thing!

 

[pizza_pablo]

This exact problem/picture just showed up on my phone yesterday. I've had my note 9 for a little over a year with no issues. What could this be?? It's driving me mad. Here's a photo I attached. Please help.

I don't see anything wrong with your screen.
Maybe circling the problem area with your S-Pen will help.

I thought the same thing!

Did you reply to your own post?