Note 9- Win 10 Home Version, Explorer freezes using docking station

Dec 28, 2019
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Using Win 10 Home Version, and a Cable Matters powered docking station: https://kb.cablematters.com/index.php?View=entry&EntryID=49

Pllugging USB from phone into laptop port allows me to access Galaxy Note9/Phone/Music using Explorer, but connecting to powered docking station allows me to click on the Music folder but then Explorer freezes.

On a different laptop, using Win 10 Pro and Unitek 10 port powered USB hub: https://usb.brando.com/unitek-usb-3-0-10-port-hub_p03527c0061d015.html

I can connect to any folders or files within the Music folder.

Any ideas for why it's not working with the Cable Matters or what I could do to fix it?