Notification not playing sound

[Android Central Question]

My notification sound when I use Google Pay has stopped playing. It is enabled in the app and I have assigned a sound to it.

I get the notification on the drop down menu.

If I go to Notifications, and Recently Sent, Google pay does not show up, even when I have just made a payment.

I have a feeling it is something I have turned off, but I'd like it back on again.

How do I enable this, so that I get the sound to play when I make a payment?

 

[mustang7757]

My notification sound when I use Google Pay has stopped playing. It is enabled in the app and I have assigned a sound to it.

I get the notification on the drop down menu.

If I go to Notifications, and Recently Sent, Google pay does not show up, even when I have just made a payment.

I have a feeling it is something I have turned off, but I'd like it back on again.

How do I enable this, so that I get the sound to play when I make a payment?

Hi , if you can register a account here , me or other members be happy to assist.

I'll provide a link to register so you can communicate here.https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[Javier P]

Which phone do you have and which Android version is it ruining?

 

[DJT1965]

Samsung Galaxy S9 - Android version 9

 

[Javier P]

Samsung Galaxy S9 - Android version 9

Thanks for registering. I moved your thread to the S9 forum where it'll be easier getting help from other owners.

 

[mustang7757]

Samsung Galaxy S9 - Android version 9

You can long press that app then tap info clear cache and force stop it , if that don't work Long press it again tap notification make sure it looks ok there.

 

[Rukbat]

Force Stop first, so it doesn't add anything to its cache or data while you're clearing things.

 

[DJT1965]

Nope - still the same. I don't think the problem is with the app, but rather the way the OS handles notifications. I get the drop down Google notification, but no sound. If I go into notification settings, Google Pay does not appear in the Recently Sent list so i'm guessing it must appear here to trigger the sound.

I've just tried, App Notifications, - Show System Apps, the Android System and enabled Enterprise Billing. Will try again at some point. I have no sleeping apps and Data Saver is not in use.

 

[mustang7757]

Nope - still the same. I don't think the problem is with the app, but rather the way the OS handles notifications. I get the drop down Google notification, but no sound. If I go into notification settings, Google Pay does not appear in the Recently Sent list so i'm guessing it must appear here to trigger the sound.

I've just tried, App Notifications, - Show System Apps, the Android System and enabled Enterprise Billing. Will try again at some point. I have no sleeping apps and Data Saver is not in use.

Try reset app preference
Go to phone settings>Apps tap>3 fits upper right corner , scroll to app preference see what happens

 

[DJT1965]

Try reset app preference
Go to phone settings>Apps tap>3 fits upper right corner , scroll to app preference see what happens

OK, just tried it. Will see what happens next time I pay by contactless. BTW I did try Settings, General Management and Reset and that too failed to fix the issue.

 

[mustang7757]

OK, just tried it. Will see what happens next time I pay by contactless. BTW I did try Settings, General Management and Reset and that too failed to fix the issue.

Ok, hope this one works for you , I'm beginning think Android pie (9.0) having this issue across all phones.

 

[DJT1965]

TBH I think it is something I turned off when trying to stop some stupid popup warning me my device would slow down and drain the battery, which happened every time I used the browser. I was playing with the notification settings to try and stop this and it hasn't worked since, but I can't remember exatcly what I did because it took numerous attempts to stop the thing.

 

[mustang7757]

TBH I think it is something I turned off when trying to stop some stupid popup warning me my device would slow down and drain the battery, which happened every time I used the browser. I was playing with the notification settings to try and stop this and it hasn't worked since, but I can't remember exatcly what I did because it took numerous attempts to stop the thing.

Oh I see , hopefully this works or you find what u did

 

[DJT1965]

I've just set up Samsung Pay instead - going to give that a try

 

[mustang7757]

I've just set up Samsung Pay instead - going to give that a try

Ok, let me know.

 

[DJT1965]

Ha. Well that failed spectacularly. Had to use my card. Not sure if I have to make the other app the default one, both apps on phone and neither kicked in. (Do you need to start Samsung pay first?)
Had a queue behind me so paid with card. Got outside, checked NFC was on, it was.

Time for a play.

 

[mustang7757]

Ha. Well that failed spectacularly. Had to use my card. Not sure if I have to make the other app the default one, both apps on phone and neither kicked in. (Do you need to start Samsung pay first?)
Had a queue behind me so paid with card. Got outside, checked NFC was on, it was.

Time for a play.

Yes definitely make one default and setup

 

[DJT1965]

Ah, it works differently - have to open the app first and authorise it, then it's live for 15 seconds to pay.
With google Pay I just unlocked the phone and it worked straight away. I had already changed the default method to Samsung.