OMG my camera lens is shattered!

[Strong_Genetics]

V20 is advertised as MIL-STD-810 certified, Military Grade but doesn't survive a plop in a purse from soccer mom!! LOL

My cousin dropped his today and screen shattered ........stuff is gonna happen regardless of any certification ....#Life

 

[subguy812]

I would force the issue where you bought it. There is enough information now and coverage that LG would be foolish to ignore this.

Did you return yours yet? I wouldn't even open the box and send it right back. The sky could be falling or it could not. Geesh man.

 

[jb4kats]

I'll post anywhere it will get the word out. Now I am almost positive it's a defect of the lens and not anything I did. I couldn't find anything in my purse that would cause the lens to puncture and shatter this way. Now I am not saying something didn't cause it but the lens seems "very thin and soft" which makes me believe it is a very cheap lens and it wouldn't take much to puncture it.

 

[jb4kats]

I pre-ordered it. T_Mobile is wanting me to file a claim and pay $175.00 to replace it.

 

[jb4kats]

Well, I would put it in a good case, looks like this is going to get worse. I first thought I was a isolated case but now I'm not too sure. I am just glad I didn't follow through with the insurance claim. I sure hated to get into that but I din't think I had any other choice being a new phone. I too have been through 2 Note 7's, a V10 (which wasn't bad) to replace last Note 7 which was the only way I could get to the V20 because of the persistence to return the last Note 7 and pre-order the V20. I should have kept the V10. Anyone with this issue should copy all these complaints to back up the issue. I know I will be.

 

[Joeykool]

Jeeze....now I'm wondering if I should have gotten the s7 edge instead?

 

[naturecannon]

My cousin dropped his today and screen shattered ........stuff is gonna happen regardless of any certification ....#Life

Oh ok, Much appreciated. I had always believed all Marketing was true. I am now gonna send back the "Hair in a can" bald spray paint I purchased recently.

 

[rushmore]

Did you return yours yet? I wouldn't even open the box and send it right back. The sky could be falling or it could not. Geesh man.

So an already corroborated issue that customers are experiencing is being put on them to pay the deductible for an obviously weak design is not a problem? If that is LG's perspective as well, the next few weeks & months will be very interesting and the two iPhone cousins (iPhone and Pixel) will reap the rewards. That in itself would profoundly suck.

 

[jb4kats]

Here is what my screen looks like. Now I think I would have had to punched it awfully hqrd to do this much damage....what do you think??????

 

[zbond007]

Watch this. This shows the camera lens breaking after scratching.

https://m.youtube.com/watch?v=nBlUL-7Dl4U

 

[Jeremiah Bonds]

Dang...

 

[SupraLB]

Looks like you punctured the hell of out that thing! That was not caused by a hairline scratch.

 

[anon(782252)]

Ouch. That looks like direct impact on that lens.

 

[Joeykool]

Dead center in the lens...man,this freaks me out quite a bit. I'm not going to lie

 

[Brent Michael]

Jeeze....now I'm wondering if I should have gotten the s7 edge instead?

And have another phone that's had reports of catching fire... More like sizzling... No thank you.

 

[Joeykool]

And have another phone that's had reports of catching fire... More like sizzling... No thank you.

Lol....all these issue with phones. I'm going to string and 2 soup cans

 

[Osahar 87]

Ouch...

 

[SpookDroid]

View attachment 243758

Here is what my screen looks like. Now I think I would have had to punched it awfully hqrd to do this much damage....what do you think??????

Holy bovine! :O

 

[jb4kats]

I didn't puncture it.And I didn't say it was a hairline scratch. It's quite evident it isn't. It's just like a windshield, it starts out as a hairline crack and grows. To me It is still a weak design and maybe something in my purse did hit it but not that hard to do that unless the lens has a flaw.

 

[naturecannon]

I didn't puncture it.And I didn't say it was a hairline scratch. It's quite evident it isn't. It's just like a windshield, it starts out as a hairline crack and grows. To me It is still a weak design and maybe something in my purse did hit it but not that hard to do that unless the lens has a flaw.

Oh man that's a tough one. No way is a carrier going to belive that wasn't done from carelessness. Believe me, I am not saying your at fault , I am just saying it looks Bad. It's my kind of luck so I feel for ya. Good luck getting a replacement, hope all works out for the best.