On my Galaxy S5, why am I unable to save rear camera photos?

[Tamloo]

Galaxy S5 Unable to save rear camera photos.

Hello,

I've done some exhaustive searching and I am not able to find any threads on this particular issue.

For about a month now I have been unable to take photos with my rear facing camera. When I take a photo using the default camera app it looks like it saved the photo and when I go to look it is a black and white image of a human. It does however save a thumbnail of the picture sometimes. I am able to take pictures (like a selfie) with the front facing camera though successfully.

Here is a screenshot of what my issue looks like. This is after taking a photo with the rear facing camera...


Currently, I have to take pictures with Snap Chat since its the are the only other camera apps that I have on my phone and of course, the quality of those photos are terrible. I can also take a screen shot of the photo as well, but obviously that's not good either. All of these methods save to the SD card.

I have a friend that had the same issue a while back but his works now.

And for some more information:
Network: AT&T
Model Number: SAMSUNG-SM-G900A
Android Version: 4.4.2
Baseband Version: G900AUCU2ANG3
Kernal Version: 3.4.0-2178781
Build Number: KOT49H.G900AUCU2ANG3

Any help would be appreciated
.
Thanks!

 

[AZgl1500]

Re: Galaxy S5 Unable to save rear camera photos.

I would back up everything on the phone, and then do a Factory Reset

 

[Haalcyon]

Re: Galaxy S5 Unable to save rear camera photos.

Are you using an SD card?

 

[Tamloo]

Re: Galaxy S5 Unable to save rear camera photos.

Yep! I can save and read files from/to the SD card everywhere fine. It's just saving rear camera photos in which it doesn't work.

 

[Haalcyon]

Re: Galaxy S5 Unable to save rear camera photos.

Yep! I can save and read files from/to the SD card everywhere fine. It's just saving rear camera photos in which it doesn't work.

Try taking the SD card out and see if you can save pictures. If so it could be that the phone doesn't care for the SD card, it may want something faster.

 

[Ratchanon Keawmanee]

Re: Galaxy S5 Unable to save rear camera photos.

Try changing a SD card, it might be a physical problem in that area.

 

[Travo79]

Re: Galaxy S5 Unable to save rear camera photos.

I had the same issue with my S5 within a week of purchase. Turns out the SD card was corrupted. I couldn't even format it. I had the same symptoms as you. Take a pic, looks like it saved just fine, go to the gallery later and..poof..corrupted file placeholders. Replace that card!

Posted via the Android Central App

 

[Tamloo]

Re: Galaxy S5 Unable to save rear camera photos.

I just got a new card and backup and put all the files on the new card and put that into the phone and everything works great now! Thanks!